Hmm. Completely changing the app interface because...(choose one):
- It works just fine and people are adopting and using the application
- People are experienced with using it and familiar with how to find everything
- Work efficiency has been achieved because of this familiarity and adoption
- We have a huge backlog of improvements so it's easier to just completely re-do the interface
Features of Lightspeed:
- "reminagined interface" - what metric was arbitrarily used to declare a "better experience"? You've made our entire experience worse. Did you poll a large group of users to determine what needed to be adjusted on the desktop, or let a random child or professional cleaner "imagine" a "nice" desktop?
- "modern and easy-to-work views with faster processing" - so having to completely re-learn how to do things I've been doing in Wrike equates to being "modern"? What defines "faster processing" - the app seems to run at exactly the same speed as before for me. I do not believe you somehow magically increased the speed of database calls or web page execution...
- "seamless navigation" - some things now require more clicks, and some less. And what is "seamless" now please explain.
- "decluttered workspace" - yes, I can put all my icons into a folder on my desktop. But in order to do work I still must open the folder. So all you did is move things around and force users to re-learn the interface. Please don't clean my room and organize my house anymore. I know where everything is because I PUT IT THERE for a reason that works for me.
I could go on and on but I hope you get the point. There is a MAJOR difference between improving a product and adding new features than re-shuffling everything on the dashboard just because that's easier to do than actually bringing in new features/functionality.
If you think this review is harsh, then you understand that you need better project planners or managers who actually understand what is important to change and what not to touch. If it's not broken, you do NOT fix it. Your interface was by no means broken, but you effectively confused all your users and forced them to re-learn where everything is and how they were doing what they were doing before.