๐ Releases - Resources, Bookings, Permalinks, and Printing - The First Release Notes of 2021! (01/18/2021)
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Feature Updates
- Wrike Labs Release - Resources View ๐
- Wrike Labs Release - Bookings ๐
- Quick Open Task By Permalink ๐
- New Task Printing ๐จ๏ธ
- Task View - Context Menu Update ๐
- File Permalinks - 'Copy File Permalink' Button Available in Description Field ๐ผ๏ธ
- New Wrike Experience: My Home - Info About Parent Spaces for Folders and Projects on My Home ๐
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Fixes
- Filters - Greater/Less Than Filters Didn't Work as Expected
- "Following Sites" Tab in Sharepoint Was Not Doing Well
- Planned Tasks from Blueprints Folders/Projects Were Not Shown on Gantt Chart Snapshots
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Why is Request status updateย option no longer available?! It was a very useful feature!
Hi Daniel Weitzmann!ย Our Product team conducted thorough research that showed that the "request status update" option has very low adoption among our customers. There are ways how you can request the update and even automate it, so please feel free to share your use-case and I'll be happy to discuss it with you!ย ๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Lisa, could you provide some detail on how to automate the request for a status update? I'm familiar with ways that users might receive system-generated alerts (like the daily to-do email or the alert that you receive when all sub-tasks and dependencies for a task have been completed). Were you referring to something different in your comment? Like Daniel, I've found the request status update feature to be useful for users who may respond to email, but don't log into the system very often.
Hi L. Denise Turner, thank you for reaching out!ย
First of all, you can request an update by leaving a comment with an @mention in the task itself, assignees will receive an Inbox Notification and an Email Notification if they have those enabled.
Alternatively, you can also look into Wrike Automation Engine and use some trigger & action options to ping (i.e. @mention) task assignees upon some condition (for example, if the task remained in some status for X-days):
Please let me know if that helps!
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Hi Lisa!
I have already tried to find a solution via automation but a number of days in a certain status does not work for us!
We need the option that a comment is created when a task is X days overdue!
Hi Lisa, I have to agree with Daniel. The AI does not provide the ability to chase overdue tasks easily. It would be great to program a capability that mimics the request status update feature.
Lisa, thanks for replying to my earlier comment. I should have made it clear, though, that I am familiar with the ability to add a comment to tasks. I'm not sure our team would benefit from a comment that is triggered when a task is more than X days past due. I agree with Natalie that it would be ideal to have something that mimics the old request status update feature. For my team, I'm really looking for something that won't look like a "typical" email from Wrike and that can be triggered at the discretion of our team members. Our light users often deprioritize their Wrike inbox and emails that appear to be standard reminders. We've found it helpful to be able to send them a message that looks a little different as a way to get their attention. I was also able to copy myself on request status update emails if needed. The only draw back I saw with the old feature is that the system wasn't recording the information within the task. I used it sparingly for that reason. My guess is that Wrike saw low adoption either because of this need to record information in the system or a lack of knowledge about the request status update feature.
Thank you for clarifying Daniel Weitzmann, Nathalie Riebel, L. Denise Turner, that's really helpful! I'm passing your feedback to our Product team!ย
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
While we are on this topic, is there a way to notify people automatically that a task is upcoming vs. when it's past due?ย I haven't found anything in Wrike unless I am just not seeing it.ย Any guidance would be greatly appreciated.ย
Vanessa Shamonย Automated notifications like that aren't currently available. For this, I'd suggest using the My to-do section in your Personal space to check what you need to be working on.ย
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
Will that option ever be available?ย ย
I hope this will remain available! It is a perfect tool to set specific rules (respectively leave comments or hints) for different folders, projects or spaces in case of creating new tasks...
Vanessa Shamonย The Product team is planning future improvements for Wrike's Automation Engine, so could you please post a separate Product Feedback suggestion with your idea?ย
Heiko Benke, Could you please clarify if you also mean automated notifications improvements, like notifications for upcoming tasks, for example?ย
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
I mean the WRIKE-Automation-Engine. Sorry, I probably mixed up something there.
Got it, thank you for clarifying Heiko Benke! I'll pass your feedback to the team as they're keeping close attention to Wrike's Automation suggestionsย ๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover