Request form - Ability to email external requestor and create blueprints

When setting up a request form is there an option to allow both blueprints and the ability to email the external, non-Wrike requestor as needed?  It appears as though I can setup the request form to one or the other, but not both options.  If this isn't an available option, is there a workaround?

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
3 comments
Hi Amy Cantwell, welcome to the Community! it is possible to create a task from a blueprint via request form and at the same time make the request public so non-Wrike users can be contacted directly from the task.
 
 
 
  
 
In case this is not working for you, please make sure to adjust request forms to allow email communication and don't hesitate to let us know more details about your case so we can help you with this.
 
Lastly, please feel free to visit our New to Community forum to check the available resources you can find in the Community 🙂

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hello Juan,

Thank you for the quick response and images.  The request form that I have is setup to create the assignee, parent folder, and the type of blueprint based on the response to certain questions within the form.

In order to be able to email and external requestor it seems that I need to select 'Create task...' or 'Create task from..' in the Actions upon Submission.  Either of these selections appear to limit the ability to add blueprints.  

Is there another option that would provide me the ability to email the requestor and use blueprints?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Amy Cantwell, I'm jumping in for Juan here 👋

You can create Custom items, tasks, or blueprints when you choose the option to "Create task from":

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Request form - Ability to email external requestor and create blueprints
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post