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Folllowing List for Post: Change task to custom item
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Folllowing List for Post: Change task to custom item
[this list is visible for admins and agents only]
While you can currently create work as a custom item there's no way to modify or convert an existing task to a custom item type. This is a extremely important feature for companies who are making use of the custom item types.
Hello Chris Botterill , it is possible, check in "Access roles" if you have permission to do that:
thanks for your reply! I am referring to the API not a setting in the account.
I am looking for a way to modify existing tasks by converting an existing task into a custom item type. We use four different types of custom items that we use inside of Wrike. I see from the developer documentation that we can POST a custom item type (/custom_item_types/{custom_item_typeId}/instantiate), but I can't seem to find any documentation on changing existing tasks to custom item types (/tasks/{taskId}).
I submitted my request directly to support and they recommended that I add it as a request to be added to the API as the custom item type is a relatively new feature and was not included with version 4 when it was released.
Our company also interested in this API