[Status: BACKBURNER ⌛️] Collaborator time tracking

I have people working for me as contractors, I thought I could just use Wrike' time tracking for them to allocate time to a task however collaborators can't.

I don't want them to have the "External User" rights as I don't want them to be able to create/edit or more importantly be able to delete tasks. I need them to only have the Collaborator rights + Time tracking

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Hello Cansu, wanted to check in on a resolution to this issue. I was greatly relieved to come across this thread as my team has been struggling with this issue. Similar to Al Sape, our company uses external vendors for short-term projects. We need to be able to track their time, but can't justify a business case to pay $55 per month to give them a Wrike license. We are looking for solutions within Wrike, but haven't been able to find any. 

As this is becoming increasingly important in the new digital business landscape, we are considering switching to another platform as a solution, since we can't find another. 

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Hi Laura Crow, thank you for posting and sharing your concerns, we'd be sad to see you leave Wrike. This suggestion is currently being researched by our Product team and we'll be sure to post here if there are any updates. 

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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Laura Crow

I submitted this request (along with others) 4 years ago and nothing has been done. I am very disappointed that Wrike just doesn't listen to user feedback, haven't evolved the core feature set in 5+years, and are only interested in enterprise-level features (aka $$$). If this is an issue, then I suggest Wrike won't be making any changes anytime soon and switching to another platform is your only option. This is what we have done this year, we went with ClickUp which reduced our costs significantly and added many features that I wish Wrike would add.

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Half of my company just left Wrike for ClickUp. The features and value are there. 

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Hello Andrew McAllisterGrant Peterson, thank you both for posting and sharing your concerns. I've passed it on to our Product team with your additional feedback.
 
In the meantime, please allow me to add more detail in relation to this. When deciding what to work on next, the Product team looks at a wide range of information. They review all relevant data, user feedback, and Community contributions (votes, comments) and this information helps them on what to prioritize next. The team always aims to focus on implementing the functionality that will have the widest impact and benefit for the most users, and it's for this reason, that we can't implement all of the suggestions we receive via our various feedback channels.
 
In the pinned section of our Product Feedback Forum, you can find all the Community ideas that have been launched or coming soon. If you'd like to check what our future plans and developments are, please visit the Betas & More forum where we feature callouts for interviews or beta testings with our Product team for the features they are researching.
 
Please let me know if you have any questions, and of course, we'll be sure to update the thread when we have more information from the team.

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Hi everyone,
 
My name is Alina and I'm a Product Manager here at Wrike.
 
Thank you for the continuous support, insights, and feedback you've shared here in relation to this request. It's highly appreciated and helpful for my team. We do realize that this is an improvement that is important for many of you and your reasoning for it makes perfect sense. Unfortunately, after researching this idea, we came to the conclusion that the implementation of this suggestion would require more investment than is possible at the moment. For that reason, we will be adding this idea to our backlog, changing the status here to 'Backburner' for now. At the same time, as I mentioned above, we understand your need and we would like to be able to get back to this idea in the future. For this reason, we are keeping this improvement in mind.
 
We understand the importance of this request for all of the users who have voted and shared their feedback here. While this suggestion is backlogged for the moment, we will be reviewing the possibility of working on this in the second half of this year.
 
I would add that this year, we are planning to work on improvements to some of the core functionality as well as new features. One of our main priorities for 2022 is some highly anticipated improvements in automation. Please keep an eye on the Community's Betas and More forum to receive early news of our potential releases and open betas.
 
The Community team will be sharing any relevant updates in relation to collaborators' time tracking on this thread.
 
Again, thank you for all of your feedback and comments here. We appreciate the time you've taken to share your use cases and support this suggestion.

Alina Kucherenko Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Alina Kucherenko Wrike Team member Become a Wrike expert with Wrike Discover

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I have external support that work in our system and I have them track time. I moved them to Collaborators recently during an audit of our license use, because they use so little of the system aside from tracking time, uploading files, and communicating in the task they are assigned. But was surprised that time tracking wasn't possible when someone flagged the module disappeared for them.

Needing a full license just for this seems like overkill. I don't mind paying a bit more for this capability, because it does help with efficiency. But the full amount seems unfair.

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Austin Headley we moved to ClickUp. Wrike's lack of response to this request was one of the reasons why.

Included in the paid guest role which is included in the plan (quantity included depends on the no. of users on your plan)

Details of the plans vs paid guess users:

I am not affiliated in any way with ClickUp, I was an avid Wrike user for over 10 years but just got to our limit on the product not being fit for the purpose and overpriced.

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Hi Austin Headley, thanks for sharing your feedback here. If you'd like, I'd be happy to arrange for a member of our team to chat through this with you and discuss your options? Let me know if you'd like me to set this up 👍

Andrew McAllister, we're sorry to hear you've left Wrike Andrew. We appreciate all of your contributions and the feedback you've shared here on the Community, it's very much appreciated. If there's ever anything we can help with here, please don't hesitate to ask. 

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

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Elaine That would be great - thank you.

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Hello, this feature would greatly help improve time tracking in my opinion, would love if this was an option in the very near future :) 

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Hi Chloé Lacoursière, welcome to the Community, and thank you for adding your support here. Please be sure to upvote the original post if you haven't yet👍🏼

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

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I agree, this feature is very important for accurate time tracking across an entire project and should be implemented asap! 

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Hi Libby Williams, welcome to the Community 👋 Thanks a lot for supporting this idea! I'm passing your feedback to our Product team.

Please make sure to upvote the original post above if you haven't yet - the number of votes helps the team understand how popular the suggestion is. Here's more detail on that, but please let me know if you have any questions! 

If you'd like to know what this Community has to offer, please check out our New to Community forum 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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