cancel account

I started using Wrike as a contractor with the company I work for. Since starting my account under a personal email address and using it, the company then gave me a company email. I accidentally created a separate profile with my company email on Wrike and now am unable to log into the account I actually use. 

When I log out and try to sign back in using the account that is connected with my company Wrike just automatically logs me back into the account that isn't connected to anything. How can I cancel one account so I can log back into the old one? 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
16 comments
Avatar
Stephen

Hi Rachel, I'll raise a Support ticket so our team can take a look at this for you. You'll receive an email outlining this soon. If there's anything in the meantime, let me know!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hey Stephen, turns out I had to continue to set up the mistake account before I could get to the settings in order to cancel it. Once I selected a trial I got into the normal work page and could get to settings in order to cancel it. So in the end I figured it out, sorry for bothering you!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I am having trouble cancelling the account altogether. Please let me know how I can cancel our account. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephanie Westbrook

Hi Aiden, we hate to see you go but our Support Team can help with that. I'm creating a request for you now, you should be hearing from someone shortly. Any other questions, please let me know if we can help. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

cOMO FAÇO PARA CANCELAR CONTA?

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Oi Carlos Fernandes Leite! Vou criar um tíquete de suporte para você e eles o ajudarão.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I would like to request to cancel my account.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Hugh

Hi Sascha Elliott, we're very sorry to see you go. I've raised a Support ticket for you, someone should be in contact with you soon.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi - I am trying to add someone but they have a very very old account w/ Wrike and I need to delete that one first to add them to our group. How do I go about this, please? 

 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Thanks for reaching out, Elizabeth Zonta! I'm raising a ticket with our Support for you now, someone will reach out to you to help 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I want to cancel the free account I just created today. I am trying to find a way to better track tasks in Google calendar and to be searchable. This is way too much for what I am looking for. Thanks

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Marie Shively, thanks for getting in touch. I've raised a support ticket for you and our team will be in touch to help soon 👍

Elaine Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Elaine Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I want to cancel the free account I just created today. Thx!

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

We're sorry to see you go Tamás Csaba

I can see that my colleagues from the Support team have been able to help you with this. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I'd like to cancel too. Why would you make someone contact support to cancel a free account. Annoying.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Eric Flynn, the account owner can delete the account by following these simple steps. If you encounter any difficulties, please let us know and we'll request additional assistance.

Juan Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Juan Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: cancel account
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post