cancel account

I started using Wrike as a contractor with the company I work for. Since starting my account under a personal email address and using it, the company then gave me a company email. I accidentally created a separate profile with my company email on Wrike and now am unable to log into the account I actually use. 

When I log out and try to sign back in using the account that is connected with my company Wrike just automatically logs me back into the account that isn't connected to anything. How can I cancel one account so I can log back into the old one? 

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Stephen

Hi Rachel, I'll raise a Support ticket so our team can take a look at this for you. You'll receive an email outlining this soon. If there's anything in the meantime, let me know!

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Hey Stephen, turns out I had to continue to set up the mistake account before I could get to the settings in order to cancel it. Once I selected a trial I got into the normal work page and could get to settings in order to cancel it. So in the end I figured it out, sorry for bothering you!

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I am having trouble cancelling the account altogether. Please let me know how I can cancel our account. 

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Hi Aiden, we hate to see you go but our Support Team can help with that. I'm creating a request for you now, you should be hearing from someone shortly. Any other questions, please let me know if we can help. 

Stephanie Westbrook Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Stephanie Westbrook Wrike Team member Become a Wrike expert with Wrike Discover

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cOMO FAÇO PARA CANCELAR CONTA?

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Oi Carlos Fernandes Leite! Vou criar um tíquete de suporte para você e eles o ajudarão.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I would like to request to cancel my account.

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Hugh

Hi Sascha Elliott, we're very sorry to see you go. I've raised a Support ticket for you, someone should be in contact with you soon.

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Hi - I am trying to add someone but they have a very very old account w/ Wrike and I need to delete that one first to add them to our group. How do I go about this, please? 

 

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Thanks for reaching out, Elizabeth Zonta! I'm raising a ticket with our Support for you now, someone will reach out to you to help 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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