Disable Wrike bot?

Can the Wrike bot be disabled? It isn't really of use with my team and our use of Wrike, and seems to be creating additional notifications that are necessary. Often, a preceding step being completed doesn't necessarily mean it's ready for the next person. We rely on the person completing the previous step to @mention the person in the next step when it should proceed. The Wrike bot notifications stating that all of the previous steps are completed and it's ready for the next aren't really fitting for the way we use Wrike.

34
41 comments
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hi Jameson! As the Wrike bot completes many processes you need like creating tasks from incoming Request forms. I think you're looking more for an option to remove the Wrike bot notifications, especially when it notifies your team about task dependencies.
 
Currently, you cannot remove the notifications you've outlined but I can see why in your case these alerts are not needed so thank you for your feedback on this. We will let the Product Team know about this post and if there are any updates in the future we'll be sure to post here.
 
I'll go ahead and change the name of this post to 'Disable Wrike bot Notifications' to make it clearer to other members who may be interested in voting for this idea.
 
Thanks for sharing!
7
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Stephen, we too are seeing more Wrike Bot notifications pop up which for us are also quite unnecessary. We have used it for reporting and request forms, which works ok. However, the notifications are a bit out of control, irrelevant and it is important that we can turn this feature off.

Thanks   

10
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Stephen

Wrike Bot is causing problems with the clients we work with as it bombards them with notifications we don't want them to receive and is confusing people about how/where to respond to existing conversations. Please turn this feature off ASAP.

Thanks

7
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Dear Stephen,

The Wrike bot - can you kindly escalate this and have a solution for those who want to turn off these unwanted notifications. 

Thank you. 

7
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hi guys, sorry, speaking to our developers about this, you can now turn off Wrike Bot notifications from your profile settings.
 
If you go to View Profile by clicking the profile icon on the top right-hand-side of your Workspace, you can then select the Email Subscription tab. From there, scroll to the very bottom of the page and tick or untick Product Reminders checkboxes. This will deactivate Wrike Bot updates for these actions. Each member of your team will need to do this as it's a Profile setting. 
 
If you need assistance disabling any other notification emails/alerts, please share here. 
2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

THank you Stephen, this is good news. WIll give it a try.

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi Stephen,

Is there a way to disable Wrike Bot from commenting on our tasks altogether, or is this something I can strongly advocate for? I want to keep my notifications for tasks on in case team members comment, but am getting spammed with Wrike Bot notifications. 

12
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

hi Stephen,

As a Wrike administrator for my company, I have received several complaints about Wrike Bot comments and notifications.  It would be best if we could turn Wrike Bot comments / notifications off for the whole account rather than individual users.

10
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

@All, thanks for your input here and votes on the original request. 
 
Hi @Emily, you can't stop the notifications completely, but you can edit some Product Reminders options in your profile which stops Wrike bot notifications when all subtasks in tasks are complete and when the next task in a queue (dependent task) is ready to be started. You'll still receive notifications when a team member @mentions you. If you're signed into your Wrike account, click here to access these setting in your profile to make these changes.
 
Melissa, thank you for the feedback. Currently, this option is an individual profile preference but I understand that it may be useful to make notification changes for the entire account, thanks for sharing.
 
I've passed on the feedback to the Product Team and they are aware of this post and if I have any updates I'll be sure to post here. Thanks again for sharing. Any questions, I'm here to help!
0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

It would be much more useful if we were able to control which individual tasks send notifications rather than disabling   Also, there should be a time delay taken into account before a change in the task is identified as "notification worthy".  For example, if I'm dragging tasks around a timeline trying to find the best solution to a workflow, each time I drag an item, a notification is created.  There should either be a "save changes and notify" option, or there should be a feature that doesn't send notifications until at least a certain amount of "no activity" time has passed.  

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

@Stuart Just wanted to confirm - these notifications for date changes are email notifications correct?

Stephanie Westbrook Community Team at Wrike Become a Wrike expert with Wrike Discover

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

@stephanie that is correct.

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Adding my vote here - would be great to disable those notifications from Wrike Bot, our clients find it confusing and it hijacks conversations like a rude guest you didn't invite over...😫

2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

We need this to be on the account level too. The last thing we want is to have to coach everyone to tweak individual settings that could be done for the entire account. It is a waste of time ("Did I do it right? I did this and that, but I see...") and leads to errors/inconsistencies.

Also, it would make sense to have the option to disable Wrike bot notifications on specific tasks. We have some tasks that are forever Active- and the last thing we need is Wrike encouraging us to mark them as Complete.

2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Yes, can there be an option to disable the Wrike Bot notifications?  A lot of times it is notifying the incorrect people on a project or commenting on last years project.

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

I'd like to chime in here.  In general, I find wrike bot confusing and/or annoying.   It's not clear when/why they go out.

 

But here's something more specific... Back in the day.... Wrike would not bother you with a notification if it was an action that came from you.  For example, if you assign yourself a task, you wont get a notification (because YOU did it, so why would you need one!)

 

However, I'm using the automatic assigning feature with my workflows.  For example, I do the following:

a) go into a task. 

b) change the status. 

c) Due to that status, it automatically assigns it to me. 

d) I get an unnecessary email notification.

In this case, although "wrike" is assigning the task to me, it was "me" who changed the status in the first place. 

2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

@Stuart I know this is much later, but confirmed the logic: email notifications are triggered with a delay, so if a change is made and then reversed within 6 minutes an email notification should not be triggered. Please let me know if you're experiencing something different!

Stephanie Westbrook Community Team at Wrike Become a Wrike expert with Wrike Discover

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

I'm adding my voice to this, the wrike bot feature is confusing for my clients more than anything. Either remove it or add a possibility to send these notifications to selected people only and not all assignees.

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

@Stephanie thanks for the update.  It's good to know I can make some back and forth adjustments with confidence.

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

I would love to see the wrike bot be a feature that accounts could disable - it is currently assigning duplicate tasks, sending multiple email notifications, and assigning tasks that are not relevant to the assigned user - all in all creating MORE work to have to go in and delete these unnecessary tasks that have been "assigned" by the wrike bot. If we want a task assigned and/or created, we are quite adept at doing that ourselves! 

 

Please, please, please make the wrike bot an optional feature that can be turned off!

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

I would be very grateful for an administrative option to select notification behavior by account, group, and individual. Eventually, folks end up sending Wrike emails to their junk mail folders, which means they don't get essential notifications. This is especially important in dealing with external collaborators, who likely have not been trained to find and adjust the settings on their own.

2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Wrike Bot is an absolute killer of productivity for me right now. It fills my inbox with messages that I don't need and prevents me from seeing anything important until I sift through and delete all of them. With approx 100 users and PM'ing almost all of our projects, I don't need Wrike reminding me every time a task is over and to complete the next one. It's beyond frustrating and should ABSOLUTELY have an option for disabling it.

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

I have unchecked the product reminders for 'All subtasks in task are completed and Next task in queue is ready to be started' so why am I still receiving Wrike Bot notifications about "All the necessary task dependencies have been completed, so you can start working on it right away." How can we completely turn this off? It is so confusing to my team AND it is annoying for me to have to delete all these emails I get about it. 

1
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

PLEASE !! Does anyone need the Wrikebot prompting us to complete tasks? At least allow us to TURN The Bot OFF. Is there a Wrikebot prompting your developers to fix this soon? Thanks.

3
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Completely agree with what Ted said above! There needs to be an option to turn it off, it drives so many of my employees crazy and not to mention it confuses some! Any updates at all on this??

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi @Everyone, I completely understand your need for this feature. Rest assured you've posted your feedback in the right place! Our Product Team constantly review the feedback posted here when discussing developments internally. This particular feature is not currently on their short-term roadmap but we have made our Product Team aware of this thread. Thank you for sharing.

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

So I've been having a different issue with Wrikebot. It's been creating tasks from emails that I've sent to team members. These are things that were never meant to go in Wrike - they should only have been an email from one person to another, no connection to Wrike at all.

How is Wrikebot turning my emails into tasks and how can I make it stop? These fake tasks are popping up when I search for relevant information in Wrike and it's bogging down my search results.

Not to mention it's just down right creepy for Wrikebot to be reading my emails and turning them into tasks. Please advise what my options are?

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Wrikebot is definitely a big annoyance for me and my team. The notification or 'push' to complete actions is messing with our communication and  system users have marked tasks as complete when they are not complete, causing confusion and time consuming phone calls etc. to fix.

This unwanted notification also has another detrimental effect from a Change Management and Communication perspective. Because it is something that is actively ignored when people understand it, it sets up the behaviour of ignoring notifications, or at least people give less priority to reading notifications. So it really is detrimental to the positives of the notifications function.

We really need to be able to disable this at an account level. As @Gosia said, it like an uninvited guest, this guest messes with conversations and confuses people.

I know there are plenty of things that we want to see added/updated in Wrike, but this is one that I would really like to see getting some preference. It seems like it would be simple to fix too as it is an extra service. We do pretty much everything manually and are quite happy to keep it that way.


Thanks!

2
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

@Kathrine I can see that you've discussed this with our Support - please let me or Elly know if something similar happens again (hope it won't). 

Lisa Community Team at Wrike Become a Wrike expert with Wrike Discover

0
Comment actions Permalink
Spot On Innovative Approach Stellar Advice
Avatar

Hi. I'm still receiving Wrike Bot messages even if I never ticked to receive information. Please advise. 

1
Comment actions Permalink

Folllowing List for Post: Disable Wrike bot?
[this list is visible for admins and agents only]

Didn’t find what you were looking for? Write new post