What can we help you with?

e.g. Gantt chart, Creating tasks, Sharing folders

Inbox notification when someone comments on a proof that I upload

7 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Holly Tomkins

    This would be great for our team too! We have designers working through so many jobs it would be difficult for them to keep checking through all their jobs for any comments. A notification when comments are left on proofs would be perfect for us.

    Is this helpful? 3
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Anna G

    Hi Ceci, Holly, thanks for posting your ideas on the Community! Hereโ€™s how it works now: a review creator receives Inbox notifications when one of the reviewers adds a Proofing commentย to a file. For example, if a designer uploads the image and assigns their manager to review it, the designer will receive an Inbox notification when the manager adds a Proofing comment to the image. If any other person (not one of the file reviewers) adds a comment to the file, or if anyone comments on a task itself - as opposed to commenting on a file - Inbox notification wonโ€™t be sent. Does it make sense? Let me know if you would also like to receive Inbox notifications about comments added to tasks where files in review are attached. Iโ€™ll be looking forward to your reply!

    Anna G Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Chris Doyle

    Hi Anna,ย This isn't how it works on my system. I add files for review but get no inbox alerts when reviewers add comments. Many comments are being missed for this reason. Seems to be a major flaw. Thanks

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Jamie Adler

    this is very similar to the more general case here:

    https://help.wrike.com/hc/en-us/community/posts/360025471313-Inbox-notifications-for-comments-without-mentioning-me-or-my-group

    ... would love to see addressed.

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephen

    @Chris, we must have missed this comment. Have you checked the inbox setting in your Profile setting?

    If this is still happening, please let me know or reach out to our Support team who can help investigate.

    @Jamie, the team are thinking through some ideas to help people like yourself. I have read your comments on the linked post, and I'm waiting on some further info from the Product Team to update you there on any progress in that direction ๐Ÿ‘

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Chris Doyle

    It appears that only the user that originally uploads a doc for review gets notified of any feedback. So designer 'A' uploads a first review, two weeks later comments come back on that review doc but I have to assign designer 'B' because 'A' is busy or on leave. Designer 'B' uploads a second review but never sees review comments as they all go to designer 'A'!

    Incidentally I don't have any inbox settings under profile settings.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Claire Castle

    our designers (unless specifically @tagged) dont get any notices that a comment has been made on their document. I understand the @ tag is second nature to some, but others its not and we are experiencing delays with comments being missed.ย 

    Is this helpful? 0
    Comment actions Permalink

Please sign in to leave a comment.

Folllowing List for Post: Inbox notification when someone comments on a proof that I upload
[this list is visible for admins and agents only]

Community

Welcome ๐Ÿ––

Hi there! ๐Ÿ™‚ Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome ๐Ÿ–– Have you checked out this week's Release Notes yet?

Hey! ๐Ÿ‘‹ Curious about something? Visit How To to search and ask the Community for answers.

Welcome! ๐Ÿ‘‹ Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.