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Folllowing List for Post: "All On Hold"
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Folllowing List for Post: "All On Hold"
[this list is visible for admins and agents only]
I would like the ability to hide the "All On Hold" status filter. It is not a workflow tab. It is undefined, doesn't have any real meaning that I am aware, and doesn't appear anywhere in my setup, except pops up out of nowhere as a filter. Also, I would love to hide the default workflow when using a custom workflow. These are extra items that appear in Wrike at all times. If these items could be hidden, it would eliminate clutter and confusion, particularly with training new staff on what they represent and how they should be used (or not used and avoided). Thanks for your consideration in this regard.
Hi Mark, thanks for posting here! "All On Hold" tasks are those which have a deferred status, either from the default workflow or from a Custom Workflow. It's possible to set tasks to this status, the default name for it is "Deferred", but the names can vary if you've customized the statuses. Let me know if you have any further questions about where to find this! As for your second suggestion, I wanted to point you to a couple of existing requests which are close to your suggestion, you can vote for these too if you agree with the discussions there: