What can we help you with?

e.g. Gantt chart, Creating tasks, Sharing folders

Blog

Suggestion for notification of Reviews and @mentions

7 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    Hi Austin, this an interesting situation, the current thinking is that when you're added as a reviewer you're being "assigned" that file to review - in the same that you could be assigned a task. In the case of reviews and task assignment you're required to act on something, but I understand your point that date and status changes are more informational. Would it be possible to @mention a team member when they are assigned to review, that way your managers can keep their "Date/Assignment/Status" notifications off, but still know when they need to look at something?

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Austin Headley

    That is definitely an option! Thank you.

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    Happy to hear that :) Let me know if anything else comes up.  

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Shoshanna Turek

    There is much room for error when asking designers to @mention every reviewer each time. What if the reviewer misses the one @mention email they receive? There also aren't reminder emails sent for pending reviews. Reviews are being missed frequently.

    Is this helpful? 2
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Austin Headley

    This is an issue we're running into as well. I really think the addition of someone to a review process should be treated like a specific @mention. It is an important part of the project workflow.

    Is this helpful? 1
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Stephanie Westbrook

    Hi @Shoshanna, would it be an option for people to keep notifications about assignments turned on? That way they would automatically receive an email notification when they are added as a reviewer and your team wouldn't have to @mention them. If not, I'm wondering if you always have the same people assigned as reviewers? In that case you could create a "Review" User Group and @mention the group as needed. In addition to email notifications people will also have a notification in their Wrike Inbox, so there are different places to check your notifications (depending on what works best for you). 

    Hi @Austin, I just wanted to clarify - your team doesn't like that being added as a reviewer is grouped in with notifications about task assignements, and would prefer that they be included in the notification setting about @mentions?

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

    Is this helpful? 0
    Comment actions Permalink
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
    Avatar
    Austin Headley

    That is correct, because assigning someone something is a specific instruction to that user to act, whereas the Assignee/Date/Status involves multiple instances that are not specific instruction to the user.

    Is this helpful? 1
    Comment actions Permalink

Post is closed for comments.

Folllowing List for Post: Suggestion for notification of Reviews and @mentions
[this list is visible for admins and agents only]

Community

Welcome ๐Ÿ––

Hi there! ๐Ÿ™‚ Want to become a black belt Wrike Ninja? Here's how to earn a Wrike badge

Welcome ๐Ÿ–– Have you checked out this week's Release Notes yet?

Hey! ๐Ÿ‘‹ Curious about something? Visit How To to search and ask the Community for answers.

Welcome! ๐Ÿ‘‹ Figured out a good tip or trick? Share it in Best Practices.

Want to connect your existing software to Wrike? Learn and ask how in the API section.