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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Stephanie Westbrook

    Hello! There's currently no direct functionality to get a user list. That said, I think an Audit Report might help you get some of the information you need. To do this, an Enterprise admin with the right to "create user activity reports" can

    1. Click theirย profile image in the Workspace's upper right-hand corner.ย 
    2. Select โ€œAccount Managementโ€.ย 
    3. Click the โ€œActivity Reportsโ€ tab.ย 
    4. In "Date range" select the range the report should take into account.
    5. Click "Deselect all" next to Operations.ย 
    6. Check the box next to "Login".
    7. Click "Create Report".

    A csv file with a list of the users that have logged into Wrike during the selected timeย frame is generated. I realize this is a little different than what you're looking for (an exact list of current Wrike users), but I'm hoping it can help.ย I definitely see how a user list would be valuable though and I think that might be a good suggestion for our Product Feedback section.

    Please let me know if you have any questions!

    Stephanie Westbrook Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Alberto Roncero

    Hi Stephanie,

    Who can use these Audit Reports? I can not see them in my account management options?ย 

    ย 

    Thanks!

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    Anastasia

    Hey Alberto! Stepping in for Stephanie here. This feature is available for Enterprise accounts. Would you like to give it a go and try it out?

    Anastasia Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Rich Lambert

    Do you have a more accurate method?ย  With this method, we also have to print a list of accounts which have been deactivated or deleted in the same timeframe. ย 

    This also does not give us visibility into the users which have an account but have not logged in in the timeframe we specify for the report.

    It is not a difficult task to add a 'export user list' function.ย  It is a simple database query.ย  Is this something you are looking at adding?

    ย 

    Thanks,

    Rich

    ย 

    ย 

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    Stephen

    Hi Rich, thanks for posting. Our Product Teamย is aware of this suggestion and it will be considered as part of the Product Feedback reports. Currently, it's not on their short-term roadmap but you can help here by upvoting thisย feedback post from Scottย which resulted from this post.ย 
    ย 
    This input adds so much value to our Product Team and helps them get an idea of how popular a request is and what these enhancements or changes may look.
    ย 
    If and when there's an update for this request, we'll be sure to update that post.ย 
    ย 
    Thanksย ๐Ÿ™‚

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Nancy Lawrence

    I agree with Rich.ย  I would hope this to be part of the basic functionality and a simple database query.ย  Please add this capability.ย  :)

    ย 

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    Gary Pascoe

    Just so I'm clear on this, are you saying that as an Admin on Wrike I can't get a report which simply lists all active users?

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    Stephen

    Hi Gary, you can get this information from the Audit Report that Stephanie has outlined above. Alternatively, you can see all users total and listed in 'Users' section of account management.

    For the Audit report, You just need to deselect all operation filters except 'Log in' and set the date range as needed, then create as CVS or XLS file.ย 

    I understand have a directory is something our Product Team is looking into, but the aboveย workaround might help for now ๐Ÿ‘

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Gary Pascoe

    Hi Stephen,

    So that's a no then.

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    Stephen

    ๐Ÿ˜‡

    Right now there's no downloadable list of users as Stephanie outlined.

    It makes sense so I'll revert this thread toย a Product Feedback thread so others can upvote and the Product team can reviewย ๐Ÿ‘

    Stephen Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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    Lisa

    @Everyone Hey, I'm happy to let you know that admins on Business and Enterprise subscriptions can now export user lists ๐Ÿ™‚ Thanks for your input here!

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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