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FAQ: Email Comments to a Project

4 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Joris Hoffbauer

    Hi Anna,

    In our group, people are often including the email link in the CC of their project communications emails, but sometimes replies that have the Wrike email in them aren't added to the project change log. 

    Could this be caused by the the replier not having a Wrike account?

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    Hi @Joris, thanks for reaching out! 

    You're right, a user should have a Wrike account and an email address associated with it. Here's more info on our Email Integration.

    Please let me know if you have any further questions ๐Ÿ‘

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Julie Denis

    Is it possible to tag users in the e-mail that is being sent so that they get a notification of this update in their inbox?

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    Hi @Julie, welcome to the Community, happy to see you here ๐Ÿ™‚

    Sorry for the long reply, I needed to test it and also discuss with the team. You can't tag users in the email here.

    I'll be happy to discuss further, please feel free to reach out!

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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