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Email Notifications

Email Notifications are available for all user types on all Wrike accounts.

⏱ 4.5 min read

Overview

Email notifications help keep you notified when other users @mention you and when they make changes to tasks you created, tasks assigned to you, and tasks that you follow. Email notifications are not static – you can respond to changes and update tasks from your inbox

Please note, you will only receive notifications for changes that other users make, notifications are not triggered for changes that you make.

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Email Notification Options

Immediate Notifications

Wrike sends immediate email notifications to your inbox six minutes after a change is made to a task, folder, or project. Any additional changes made to the same task, folder, or project during that time period will be included in the same email. By default, Wrike sends you all of the following notification emails (but you can change your email preferences at any time):

  • Someone @mentions me - When someone @mentions you in a task/project/folder comment; when someone mentions you in a proofing comment.
  • Someone assigns me a task - When you are assigned to a task or made a project owner; when somebody starts an approval with you as an approver.
  • Folder or task I follow is shared with someone new - When a task, folder, or project that you follow is shared with a new user or user group.
  • Report is shared with me or delivered on schedule - When someone shares a new report with you; when your scheduled report is ready.

The email notifications described below are available for two categories of tasks, folders, and projects: (1) the ones that are assigned to you or created by you and (2) the ones that you follow. All these notifications are sent to you by default and you can opt out of receiving all or some of them at any time.
For example, you can keep receiving notifications when comments are added to a task you created and at the same time opt out of receiving notifications when comments are added to other tasks you follow.

  • Date, Assignee, or Status is changed - When the date, assignee, or status of a task or a project is changed; when someone deletes or restores a task or a project; when the status of an active approval is changed.
  • Task description changes, or files are added - When somebody updates a task, folder, or project description; when new files are added to a task, folder, or project; when a new version of a file or a new file is added to an active approval or the approval itself is changed.
  • Someone comments without @mentioning me or my group - When a user adds a comment to a task, folder, or project without @mentioning you or your group; a proofing comment is added or changed.
  • Task is added or removed from a project or folder* - When someone adds or removes a task, folder, or project from the existing folder or project.

* Note: This email notification is not sent when the new task, folder, or project is created and added to the project or folder by duplicating it from an existing task, folder, or project; by duplicating it from a template; by creating it from a Blueprint; by creating it via request form submission; or by importing it from Excel/MS Project.

Regular Notifications

In addition to immediate emails, you can receive daily emails:

  • Daily to-do email - notifies you about 1) tasks assigned to you and which are scheduled for today or whose scheduled range includes today, and 2) Overdue tasks created by you.
  • Daily digest email - contains information about changes (comments, description updates, etc) which occurred in the last 24 hours to tasks you follow.

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Product Reminders

Product reminder emails are daily emails about missed @mentions on tasks, folders, and projects. Notifications related to @mentions from the previous 24 hours are combined in one email.

A missed @mention (mentions which are included on the daily email) is an @mention where all of the following are true:

  • The word "please" or a question mark are in the comment.
  • You didn't make any changes to the item where you were @mentioned in the 24 hours after you were @mentioned.

Product reminder emails are enabled by default. To disable these notifications scroll to "Product reminders" and uncheck the option for "I missed several @mentions from my teammates."

Edit Email Notification Settings

Edit Email Notification Settings

  1. Click on your profile image in the workspace's upper-right corner.
  2. Select “Settings” from the dropdown.
  3. Click "Email Preferences" in the left panel.
  4. Scroll to the section "Task, project, and folder updates" or below.
  5. You will see a list of email notification options. Check or uncheck the box to the left of each option to enable or disable that type of notification.

Wrike Tip! you can specify the time of day when you want to receive daily emails. On the email notifications page, to the right of each of the daily emails, enter the time of day when you would like the email to be sent.

Disable all email notifications

If you no longer want to receive any email notifications regarding changes to the Wrike workspace, you can:

  1. Click on your profile image in the upper-right corner of the Wrike workspace.
  2. Select “Settings” from the dropdown.
  3. Click "Email Preferences" in the left panel.
  4. Scroll down to the "Regular Notifications" section.
  5. You will see a list of email notification options. Uncheck the boxes to the left of all email notification options.

Multiple email addresses

If you have multiple email addresses you will be able to choose which one you would like Wrike to send email notifications to.

  1. Click on your profile image in the upper-right corner of the Wrike workspace.
  2. Select “Settings” from the dropdown.
  3. Click "Email Preferences" in the left panel.
  4. Scroll down to the section "Notification Settings."
  5. Click the dropdown arrow next to your email address and choose an alternate email address.
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