Controlled Admin Permissions are an Enterprise feature. Learn more about the Enterprise plan here.
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Overview
Admins are users with extended permissions. There are three types of admins:
- Account owners
- Admins with the right to grant/revoke admin rights
- Regular admins
Each admin type has different restrictions for editing other admin’s permissions. All admin permissions are controlled from the User Management Chart.
Account Owners
Account owners are the only users in any account who are permitted to:
- Edit payment information
- Choose a billing plan
- Access invoices
- Cancel the subscription
Along with these four permissions, account owners on Enterprise subscriptions have all of the Enterprise admin permissions described below, by default.
Enterprise Admin Permissions
In Enterprise accounts, controlled admin permissions are grouped into categories.
The following permission categories can be granted to admins only by account owners.
Permission Category | Gives Admins the Ability to |
Log in as another user |
|
Grant/revoke admin rights |
|
The following permission categories can be granted to admins by account owners or admins with the right to grant/revoke admin rights.
Permission Category | Gives Admins the Ability to |
Edit names and emails, add/remove people from groups, deactivate and delete individual user accounts* |
|
Reset 2-step verification for users |
|
Manage groups (add, edit, & delete)* |
|
Manage Job roles** |
|
Create Spaces* |
|
Manage Custom Workflows (add, edit, & delete)* |
|
Change status and workflow regardless of workflow restrictions |
|
Configure team member's work schedule (workweek, holidays, etc)* |
|
Manage Timelog Categories (add, edit & delete)* |
|
Add, edit, and remove Request Forms.* |
|
Configure account settings (name, logo, etc) |
|
Configure advanced security settings |
|
Generate user Activity Reports |
|
Export account data | |
Manage Access Roles |
*Marked permissions are granted by default to all new admins. Read below to learn how to edit an admin’s permissions.
**This permission is available only in accounts with the Wrike for Professional Services package or Wrike Resource add-on enabled. It is granted to all account admins by default.
Edit Admin Permissions
Please note:
- Account owners can edit any admin’s permissions.
- Admins with the right to grant/revoke admin rights can edit permissions of regular admins.
- Regular admins cannot edit other admins’ permissions.
- Account owner’s permissions cannot be edited.
- It is not possible for any type of admin, including owner, to edit their own admin permissions.
Edit admin permissions:
- Click your profile image in the workspace's upper right-hand corner. 1
- Select “Account Management”. 2
- The "Users" tab 3 opens by default and you see a list of all users in the account.
- Click on the name or profile image of the user whose admin permissions you would like to edit. 4
- Select “Permissions”. 5
- Click "Edit permissions" (you may need to scroll to see it). 6
- Check a box to grant a user the permissions. If the box is unchecked the user will not have the permissions associated with that category.
- Click “Save changes”. 7
You will be prompted to enter your password and then your changes will go into effect immediately. An email is sent to the newly created admin, the account owner, and all admins with the right to grant/revoke admin rights.
Grant Admin Rights
Account owners and admins with the right to grant/revoke admin rights can grant admin permissions to other users and revoke them.
- Click on your profile image in the workspace's upper right-hand corner. 1
- Select “Account Management”. 2
- The “Users” tab 3 opens by default and you see a list of all users in the account.
- Click the name or profile image of the user you would like to make an admin. 4
- Click "Edit settings" 5 (you may need to scroll to see it).
- Click the dropdown under "License Type" and select "Administrator". 6
- Click "Save changes". 7
You will be prompted to enter your password and then your changes will go into effect immediately. An email is sent to the newly created admin, the account owner, and all admins with the right to grant/revoke admin rights.
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