User Types vs. Access Roles and Admin Permissions
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Availability: Legacy Free, Legacy Professional, Legacy Business, Legacy Enterprise; Unavailability: ; |
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Availability: Free, Team, Business, Enterprise, Pinnacle. ; Unavailability: ; |
In Wrike, there are multiple things controlling what you are allowed to see and do in your account:
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First, it is the plan you select. Depending on if you have a Free or an Enterprise account you will have access to a different set of features account-wide.
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Second is the type of your license in the account (full or limited). By default, limited licenses have less available functionality.
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The third is the user type (admin, regular user, external user, Collaborator, Contributor, Viewer,). This defines what the user can do and access in the account. Additionally, on Enterprise accounts, admins can have different permissions if this is set up by the account owner.
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Last is the user access role in the specific space, folder, or project. By default, there are four access roles in Wrike: Full, Editor, Limited, and Read Only. On Enterprise accounts, it is possible to customize existing or create new access roles.
There are three ways how can you control what users can see and do within your Wrike account. You can:
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Change their user type
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Change their permissions (for admins on Enterprise accounts)
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Change their access role
User (license) type: every user in Wrike has a user type that grants them certain permissions in the workplace: owner, admin, regular, external, Collaborator, Contributor, Viewer. On Enterprise accounts these user types can have different naming (for example Contractors, Remote Workers, etc.).
Access role: in addition, when you share a folder or project with a user in a Business or Enterprise account, you can select their access role for that folder or project. This edits the permissions they have within that item only. The access roles are Full, Editor, Limited, and Read Only. Enterprise accounts can customize existing or create new access roles.
Admin permissions: on Enterprise accounts account owners can change some default permissions for account admins.
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User type |
Admin permissions |
Access role |
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The default User type defines what a User can see and do in the account. Important: All Users with the same User type have the same rights in the account and are able to access the same list of features. |
Admin permissions are set up for each admin based on their license type. For example, the account owner can restrict some account admins from configuring security settings. |
Your access role is your permission to access certain items in Wrike. For example, the account owner can have a Read Only access role for some folders, while a regular user can have a Full access role to the same folder. |
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When you make changes to a User type, all Users with this type will be affected. |
Only one User is affected when you change their set of admin account permissions. |
When you make changes to an access role, all Users with this role will be affected. At the same time, there is no “default access role” for account Users. You can grant or restrict access to folders, projects, or spaces by simply changing the User’s access role. |
Important
Access role permissions can’t override admin permissions or license type permissions.