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Reactivating Users

TL;DR

On Pinnacle and Apex accounts, admins can reactivate a deactivated user from Settings > Users. Select the user, click Activate user, enter your password, and the user can sign in again right away.

Table 17. Availability - Legacy plans

Free Professional Business Enterprise
Availability: Legacy Enterprise.; Unavailability: Legacy Free, Legacy Professional, Legacy Business.;

Table 18. Availability

Free Team Business Pinnacle Apex
Availability: Pinnacle, Apex. ; Unavailability: Free, Team, Business;

Overview

Admins on Pinnacle and Apex accounts can reactivate users.

A user may have been temporarily deactivated to restrict them from using their Wrike account. Once you reactivate a user they'll immediately be able to log back into their Wrike account.

How to Reactivate a User

Edit_SettingsMenu.png
Reactivating_Users-Reactivate_a_user.png

  1. Click on your profile image in the sidebar 1.
  2. Click Settings 2.
  3. Under Account Management select Users in the left-hand panel 3.
  4. Click the name or profile image of the user you'd like to reactivate. You can filter the status group in the table to see a list of all deactivated users.
  5. Click Activate user in the panel that appears 4.
  6. Enter your password 5 in the pop-up that appears.
  7. Click Activate 6.

The user's account is activated, and they can log in to Wrike again.

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