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Conditional Status Change in Request Forms

Table 119. Availability - Legacy plans


Space admins can manage request forms in their spaces. Account admins and owners can manage account-level request forms. On Enterprise accounts, this right can be revoked from account admins.

You can create dynamic request forms that include different questions and change the attributes of the task or project they create based on the answers given.

When you create a request form you can set a status, which all tasks or projects it creates will have. However, in a dynamic form, you can trigger a different status if a particular Single answer or Importance answer is selected.

Trigger conditional status changes


If you change to a status that isn't part of the default workflow, it'll change the workflow of the task or project created.

  1. Navigate to the request form builder for the relevant form.

  2. Add a Single answer, Multiple answers, or Importance question.

  3. Add all the necessary response options.

  4. Hover over a response option and select the branching icon Request_Forms-Branching_icon.png on the right.

  5. Select Reset status to from the drop-down.

  6. In the pop-up that opens:

    • Choose another status from the default workflow.

    • Or hover over All account workflows and select another workflow and status.

Click the Add action button to add other conditional branching actions to the same answer option if necessary (i.e., creating an approval). When you’re finished making changes to your form, click Publish or Save.