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Deactivating Users

Table 15. Availability - Legacy plans


Availability: Legacy Enterprise.; Unavailability: Legacy Free, Legacy Professional, Legacy Business.;


Availability: Enterprise Standard, Enterprise Pinnacle. ; Unavailability: Free, Professional, Team, Business Plus;

Overview

Deactivate a user if you need to temporarily restrict someone from accessing their Wrike account. When you deactivate a user, they'll be logged out of the workspace (on any browser/device where they're logged in) and they won't be able to log in to their account again until you reactivate them. In addition, a deactivated user cannot be selected in any user picker (filters, assignment, etc.). When you do reactivate someone, they're immediately able to log in to their workspace again.

Note

Account owners and members of multiple Wrike accounts can't be deactivated.

Who can deactivate a user

Who you are

Who you can deactivate

Account owners

Any admin and user (including Collaborators, Contributors or Viewers)

Admins who can create other admins

Any admin except those who can create other admins, and any other user (including Collaborators, Contributors or Viewers)

Admins who can edit and delete users

Any user (including Collaborators, Contributors or Viewers)

Deactivate a user

Edit_SettingsMenu.png
Deactivate_User.png
  1. Click your profile image in the sidebar 1.

  2. Click Settings 2.

  3. Under Account Management select Users in the left-hand panel 3.

  4. Click the name or profile image of the user you want to deactivate.

  5. Click Deactivate user in the panel that appears 4.

  6. Enter your password 5 in the pop-up that appears.

  7. Click Deactivate 6.

That user's account is deactivated, logged out of Wrike, and no longer able to log in until you reactivate their account. To view deactivated users, click on Filters and select the Deactivated status.

Deactivating_Filter_Users.png
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