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Wrike for Outlook

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Wrike Documentation Team

Wrike Documentation Team

TL;DR

The Outlook add-in lets you manage work directly from your inbox by creating tasks from emails, updating existing tasks, and adding or viewing comments.

Table 9. Availability - Legacy plans

Free Professional Business Enterprise
Availability: Legacy Free, Legacy Professional, Legacy Business, Legacy Enterprise; Unavailability: ;

Table 10. Availability

Free Team Business Pinnacle Apex
Availability: Free, Team, Business, Pinnacle, Apex. ; Unavailability: ;

Overview

Wrike's Outlook add-in is available to all users, including Collaborators, Contributors or Viewers and those on free accounts. However, as a Collaborators, Contributors or Viewers, you have limited access and can't create tasks. You can request your admin to create tasks, projects, and more for you.

Note

The Outlook add-in works with specific emails. Please check to make sure you have a compatible email before installing the add-in.

Use Wrike for Outlook to interact with Wrike directly from your inbox. With the add-in you can:

  • Turn an email into a Wrike task. When you receive a non-Wrike email, click the Wrike extension to create a task based on that email.

  • Edit existing Wrike tasks. When you receive a Wrike email notification or turn an email into a Wrike task, click the Wrike icon to edit the associated task.

    Note

    Users on our EU data center cannot currently edit the descriptions of existing tasks using the Outlook add-in.

  • Send and receive comments. Add and read comments on Wrike tasks from the add-in.
  • Add text from an email as a task comment. Add text from a non-Wrike email as a comment to an existing task.

All changes are synced instantly.

Compatibility

Wrike for Outlook only works if you have a compatible mail provider and mail client.

Compatible providers:

  • Office 365 Business subscription (Exchange online)
  • Outlook.com
  • Exchange Server 2013 or later

Note

Non-Microsoft mail providers (like Gmail or any other POP/IMAP accounts) aren't supported. But you can use Wrike for Gmail or the general email integration.

Compatible mail clients (where you check your email):

  • Outlook for Windows 2013, 2016 and 2019
  • Outlook for Mac 2016
  • Outlook on the Web
  • Outlook on iOS and Android

Note

Wrike for Outlook add-in doesn't support shared mailboxes.

Wrike's Outlook Add-In Permissions

The following permissions are required for Wrike' Outlook add-in to work:

Table 11.

Permission Name Description
Files.Read Read user files
Mail.ReadBasic Read user basic mail
offline_access Maintain access to data you have given it access to
openid Sign users in
profile View users' basic profile
User.Read Sign in and read user profile


 

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