Multiple Windows on Startup

After restarting or starting windows and starting the Wrike Desktop App, 2 Windows Opens, even when I had only 1 Tab open the last time.

Also Co-Workers got this Issue

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Hi Micha Zutter, apologies for this inconvenience! I can see our support team is working on that with you. 

Please let me know if I can help you with anything else.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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What is the solution to this problem?

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At the Moment, there is no working Solution, only some Workarounds, which will fix this issue for a moment

Workaround 1:

1. Close the Desktop app via the top-left 3-dot menu > File> Exit
2. Press Win+R
3. Copy-paste %APPDATA%/Wrike and press Ok 
4. Find the Settings file and delete it:

Workaround 2:

Via the Console:
 
- View > Toggle Developer Tools > For content view
- Application tab > Clear storage on the left panel > Clear site data

Workaround 3:

This may be a Solution, but i can not tell for now, because i have done this today and still testing

You may need to quit Wrike or Restart PC to uninstall.

  1. Uninstall the Wrike desktop app via Apps & Features in your computer settings.
  2. Once it's done, delete the Wrike folder: 
    Press the Windows key + R combo > enter %appdata% in the "Run" window that opens and hit "OK" > this will open the "Roaming" folder > find the "Wrike" folder here and delete it. The full path looks like this: C:\Users<current.user>\AppData\Roaming
  3. Reinstall the Wrike desktop app.
 
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As I recognized, the Issue seems to be with the Session Saving.

So the Easiest Solution might be to close all Windows and Tabs you do not want, then on the 3 Dots -> File -> Exit

So the Session will be Saved. When you just Shut Down your PC, Wrike does not save your open Tabs and Windows

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Cansu

Hi Micha Zutter, thank you for coming back here and sharing an update🙌🏼

Cansu Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Cansu Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

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Micha's solution seems to have worked for me.  Thanks Micha!

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