How do I cancel my Trial subscription

Hi Scott, I've created a Support ticket for you, someone will reach out to you soon. If you have any questions, please let me know, and I hope you'll come back to Wrike 🙌

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

hi,,

recently downloaded the 14 day trial. I would like to cancel by trial. How do I go about this?

thank you

Hey Violet, very sorry to see you go. 

I'm raising a Support ticket for you, someone from the team will help with this 👐

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Good morning, the same case with me, I would like to cancel my trial subscription. Thanks !

Hi Cesar,

It's a shame to see you go, I've raised a Support Ticket for you and you should receive assistance soon. Hope to see you again!

Hi could you help me cancel my trial subscription as well? Thanks for your help!

Hey Victor,

Sorry to see you leave, I just raised a Support ticket for you. Hope to see you back soon!

Hi, same here, could you help me cancel my trial subscription as well? Thanks for the help!!

Hey Adacomp,

Just raised a Support ticket for you now, hope to see you back soon!

Dear Sir/Madam,

I would like to cancel my free trial for Wrike.

Please let me know when the free trail is canceled.

Thank You in advance!

Kind regards

Matej Herceg 

Hi Matej, sorry to see you go. 

I've raised a Support ticket for you, you should receive an email soon!

Hello, I would also like to cancel my free trial. My boss decided to go a different route. Please let me know once you have started the Support Ticket. Thank you! 

Sincerely, 

Alex Sauder

@Alex Sauder, I can see the Support team helped you already. Sorry to see you go!

Everyone: if you'd like to cancel your trial subscription (😥), you can reach our Support team here.

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

Hi.

I was trying to sign up for a free account, but got the free trial instead. How can I change this? There's no team to collaborate with right now, but hopefully, there will be. The paid accounts are a bit more than I can handle right now.

Thanks

Hi Mark Collins, welcome to the Community! Here is how you can change your account from a trial version to a free version.

1.  Go into the Account Management menu in Wrike.
2. Select Subscription and select the "Purchase Subscription" button.
3. When asked about your team size, choose a team of 5.
4. When you've done that, the option to downgrade to a Free Plan will appear in the top right corner of the screen.

Once these instructions are followed, your account will be free then. Hope this helped!

I too need to have my trial membership canceled. Thank you.

Hi Kristena Tunstall,

I'm sorry to see you go! If you'd like to cancel your trial membership, be sure to reach out to the Support team here.

Hi,

I need to cancel my trial subscription and cannot find a way to do that.  Why? 

Hey Jeff Wertz,

You can cancel your trial subscription by reaching out to the Support team here. If you'd like to change your account from a trial subscription to a free one, be sure to follow the method in my comment above.

Let me know if you need any help!

I want to cancel my free trial before it runs to paid plan. I found the system will not help me as a bignner

Hi Nelita A. Sigua, sorry to hear that our platform does not quite meet your expectations. Your trial won't be converted to a paid subscription unless you decide to upgrade it and add credit card details. To switch to the Free plan during your trial, please follow these steps:

1. Click your profile picture in the top right-hand corner of your Wrike workspace.
2. Select Settings from the drop-down.
3. Open Subscription under the Account management section in the left panel. 
4. Click Purchase subscription.
5. Choose 5 users as the size of your team.
6. Select Downgrade to Free Plan in the upper right-hand corner.

If you need any additional help, do not hesitate to let us know 😌

Lisa K. Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Lisa K. Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

Please cancel my subscription.

Hey Velena Phillips 👋 Sure, let me get that done for you.

Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Rohan V Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars