My Wrike Mac app keeps flashing/seizing on the screen

Hi Ellen, 

I am also a Mac user and have had app issues. I would delete the app and then redownload it. However, I found it easier to use the web browser instead of the app because I have not had any issues with the web. 

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Just wanted to add this is happening to me as well. I've just switched to the web app, but can confirm it is happening. 

Mac Book Pro
16-inch, 2021
Sonoma 14.6

Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Rohan V Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

same issue here as a Mac user. This issue hasn't been solved yet??

Hi Tay Chin Peng 🙋🏻‍♀️

Welcome to the Wrike Community. I am looping in our support team to assist you. Please expect them to reach out soon. Thank you! 👍🏽

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Basudha Sakshyarika Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

Same issue here as a Mac user. This issue hasn't been solved yet?? It's been going on ever since I installed it. So annoying.

well honestly we just left Wrike in part because of this issue

Solution: Go to top menu bar --> History --> Clear cache. Login again. SLOVED. It will return again, just do the same.

Rohan V Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Rohan V Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars

This worked for me.

Follow these steps to clear the app cache in the Desktop App? Here are the steps:

• Close the app: click on Wrike > Quit.
• Delete everything that is inside the folder:
  Mac: ~/Library/Application Support/Wrike/
• Run the app. Note that you will need to re-login to it.

 
If it won't help, please follow these steps for full re-installation of the Desktop App:

• Uninstall the Wrike Desktop App the same way you would uninstall any other program
• Once it's done, please find and delete the folder: ~/Library/Application Support/Wrike
• Then go to https://www.wrike.com/frontend/apps/index.html#/apps/desktopapp and install the App again.

Thank you very much for sharing a solution, Douglass Sigouin. 😊🙏🏼

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Learn about Wrike’s killer features and best practices with our Online Training Webinars

Basudha Sakshyarika Wrike Team member Learn about Wrike’s killer features and best practices with our Online Training Webinars