User(s) who are not allowed to have more accounts can't be invited.

I am trying to add an admin user but this message pops up. What is the issue and how to solve it please. 

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Juan

Hello David Illescas, welcome to the Community! Thank you for bringing this to our attention, I can see that a ticket regarding your case has been created and our Support Team will assist you with this shortly 👍
 
Please, feel free to visit our New to Community forum to check the available resources you can find in the Community 🙂
 
If you have any additional questions, please let us know.
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Hello,

I have the same issue. 

I'm trying to add users that do not belong to my company as Collaborators to a newly created space.

For all users that already have an account on wrike, our invitation can't be sent and the error is:

"User(s) who are not allowed to have more accounts can't be invited"

I see that the current thread is not resolved, and there is no article or community response, that suggests a solution. 

Please advise.

Thank you

 

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Hi Vagelis Vassos, welcome to the forums 👋

Because there can be different setups and different conditions, these things are usually resolved by our Support team (that's why there's no separate article on this topic). I've now raised a ticket for you, someone will reach out to you to help 🤗

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello

I'm having the same problem adding a colleague as a regular user to our account, but getting the same message. Can you please advise/assist? Thank you.

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Hi Mikhalina Dombrovskaya, welcome to Wrike Community 👋 I've now raised a ticket for you, someone from the Support team will reach out to you.

In the meantime, please let me know if there's anything else I can help you with 🙂

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I dont see any solutions above but am having the same issue.  What are the next steps?

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Juan

Hi Ray Moore, thank you for reaching out. In this case, the help of our Support Team is required. I've created a ticket on your behalf and you'll be contacted shortly 👍

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I am getting the "User(s) who are not allowed to have more accounts can't be invited" message when trying to invite a new user.  Please advise how it fix.  Thx

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Hey Jeff Ritter, welcome to the forums 👋 It looks like this has already been solved by our Support team 👍

Let me know if there's anything else we can help you with! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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