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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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While you can currently create work as a custom item there's no way to modify or convert an existing task to a custom item type. This is a extremely important feature for companies who are making use of the custom item types.

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hello Chris Botterill , it is possible, check in "Access roles" if you have permission to do that:

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

thanks for your reply! I am referring to the API not a setting in the account.

I am looking for a way to modify existing tasks by converting an existing task into a custom item type. We use four different types of custom items that we use inside of Wrike. I see from the developer documentation that we can POST a custom item type (/custom_item_types/{custom_item_typeId}/instantiate), but I can't seem to find any documentation on changing existing tasks to custom item types (/tasks/{taskId}).

I submitted my request directly to support and they recommended that I add it as a request to be added to the API as the custom item type is a relatively new feature and was not included with version 4 when it was released.

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Our company also interested in this API

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
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Juan

Hi Chris Botterill and Sergey Rumyantsev, welcome to the Community! Thank you for sharing your case with us, Chris, I have moved your post to our Product Feedback section so other users can find your suggestion and upvote it. You can check how we process feedback in this article.
 
Also, please feel free to visit our New to Community forum to get the most out of your experience with our Community 🙂
 
If you have any additional questions, please let us know 👍
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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Change task to custom item
[this list is visible for admins and agents only]

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