We are a digital marketing agency and time tracking is critical for us. We use time tracking to manage billable work, as well as resource usage, internal vs. external productivity, etc. The built-in time tracking was one of the reasons we moved to Wrike 2+ years ago, and while the current version has some room for improvements, it's also currently a "pro" in staying and not exploring a new tool at the time.
In the new task view, the time tracking feature is buried at the bottom under "hidden sections."
We require everyone to track their full day, but this poor placement has me apprehensive to rollout Lightspeed with my team despite the other promised improvements (particularly speed/load time).
My concern is that as an organization we say that time-tracking is critical and required. But if it's buried and takes multiple steps to get to in the PM software we use, isn't that undermining the so-called importance? Team members need this to be front & centre or they will forgot at best, or eschew time tracking all together.
My questions are twofold
a) can Wrike move the time tracker function the top of the task panel, maybe next to approvals?
b) can we customize our own time tracker placement organization-wide (leaving it to 50+ team members to manually change their settings will be a headache, and not address new hires).
[Also, if this customizability exists and I just haven't found it yet - please point me in the right direction!)
Thanks so much.