Desktop Notifications for Desktop Software

Hi - I am bummed to learn that notifications are only available if you are using Wrike in a browser interface, as I have downloaded the desktop software and intend to have my team do as well. Has there been any interest / work done to have notifications enabled in the desktop software as well? I would love to get this feature added!

https://help.wrike.com/hc/en-us/articles/209605509-Desktop-Notifications?flash_digest=a3c5a698844905360d5d302b6132def873eb17bd

1
19 commenti
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

Hi Amanda, I'm a huge fan of the desktop app. You can get notifications for the app too - you'll find them here: 

  • Mac: System Preferences - > Notifications
  • Windows 10: Settings -> System -> Notifications & Actions.

Let me know if you're having any trouble with this! 👍

 

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Stephen - thanks I actually have them turned on in my system settings (see screenshot), but I still don't receive the notifications via my desktop version. I do find it odd that the setting says "via Microsoft Edge" next to it (no other settings say that). Any thoughts? I would really like to get this to work because that is my only gripe about the desktop version!

 

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Stephen

After looking into this with our developers, it looks like a known issue, Amanda. I've raised a ticket for you so it's brought to the attention of the team looking into it. Once we have feedback we'll be sure to update you. You'll receive a confirmation email about this soon.

Good news is that's it's a temporary issue and you'll have notifications options on your Windows OS soon 👍

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Stephen - thank you so much for helping me out with this! Looking forward to getting these working on my desktop!

1
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hello, are there any news about the notifications, please?

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Stephanie Westbrook

@Josef Unfortunately we still don't have an update here, but I'm creating a ticket for you as well so that the team can keep better track of who is experiencing this.

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Any update on this? 

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hi, has this issue been resolved yet? I cannot get notifications from the app either

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice
@Lynda Hi, welcome to the Community 🙂
We're limited here since these notifications are controlled from the Operational System side of the computer (Microsoft), not Wrike. However, our Support team is working together with Microsoft to fix this. I'll update you when there's new info on this. For now, I'll raise a Support ticket for you so that the team is able to track the issue. 
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Did this ever get resolved?

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hi @Logan, thanks for reaching out to the Community 🙂

I don't have any updates at the moment, so I'll raise a ticket for you - our Support team might have more info on how this is going. 

Please let me know if you have any other questions!

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

1
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

July 2020 - any updates on this? I do not even see Wrike as an option in Settings -> System -> Notifications & Actions yet i do get pop up notifications in Windows 10 with the desktop app, they are just not "cached" in the Notification side bar

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice
Avatar
Hugh

Hi Nate Wintringer,

I've raised a Support ticket for you here, someone will be in contact with you soon to provide assistance with this experience.

If you need anything else or have any more questions, be sure to let me know!

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

What is the status of this ticket?

Doesn't appear that there is any resolution to this still. We still do not get notifications through Wrike's Desktop App. 

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hello Arun Chandra, thank you for posting. Our Support agent is in touch with you via email regarding your question. Please let me know if I can help you with anything else 🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Are there any updates on this? I need to receive notifications from the Wrike app since email notifications aren't sufficient for me right now. 

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hi Caitlin McCluskey, welcome to the Community, and thank you for sharing your feedback. I've raised a Support ticket for you, our team should be in touch as soon as possible👍🏼

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

I'm having a similar problem with Desktop Notifications on my Mac. I'm not sure if this is different enough that I should open a different ticket or picky-back this one. My settings are set to Alerts, so the notification should stay up. It doesn't -- it acts like a Banner and fades out. Normally I would be fine with a Banner but for the second problem -- none of the Wrike notifications end up captured in my Notifications Center.

0
Azioni per commenti Permalink
Spot On Innovative Approach Stellar Advice

Hi Marc Charnow, thank you for posting. I've raised a Support ticket for you, and I see that my colleagues are already in touch🙋🏻‍♀️

Cansu Community Team at Wrike Wrike Product Manager Conosci le straordinarie funzionalità di Wrike e le best practices

Cansu Wrike Team member Conosci le straordinarie funzionalità di Wrike e le best practices

0
Azioni per commenti Permalink

Folllowing List for Post: Desktop Notifications for Desktop Software
[this list is visible for admins and agents only]

Su
Didn’t find what you were looking for? Write new post