Automation Wrike bot messages and weekend

I love the automated wrike bot BUT it is sending messages on a weekend.  

I have created a rule that prompts a request owner to move a new request along if it remains in the same status for more than 24 hours.  However it does this on the weekends as well so return on a Monday to lots of bot messages.  Is there a way of stopping this?

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Cansu

Hello Julia Marber (Admin), I see that you're in touch with our Support team regarding this question. 

Please let me know if I can help you with anything else 🙋🏻‍♀️

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Hi Cansu - I have spoken to the support team but there is no way of stopping bots emailing on the weekend.  This seems very short sighted and surely must be fixed?  Other people must be having the same issue?  Can this be addressed?

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Cansu

Hi Julia Marber (Admin), thank you for coming back here and for your feedback, I've passed it on to our Product team. Your post is already under our Product Feedback forum where other members of Wrike's Community can contribute by adding their use cases/insights and upvote your suggestion. This Community article explains in detail what happens after we receive Product feedback.
 
Please let me know if I can help with anything else 😊
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Is there a way to turn off Wrike automation bot completely? I've turned off email notifications as I don't like being reminded of an upcoming due date when I can SEE the task I need to complete in my dashboard, but the automation bot reminds me almost every day and I can't turn it off. Any help? Or will I have to ask my admin?  

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Hi Lauren Burden! Welcome to the Community 👋

Because there not many options for turning off Inbox notifications, I've asked our Support team to look into your question, maybe they'll be able to suggest an option. They will reach out to you 👍

Please let me know if there's anything else I can help you with. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hello there, is there a way of configuring Wrike to stop automation messages when a task has been inactive for 5 days or more, especially when the project task has a future start and end date.

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Hello Shona Sinclair, welcome to the Community! In order to provide you with an accurate reply, may I please ask you to include a screenshot of the notification you're receiving?

You can learn more about Inbox notifications in our dedicated Help Center article.

Looking forward to your reply!

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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Can the automation bot please be turned off? It reminds my team incessantly even when tasks are approved to proceed. We have turned off email notifications but still received comments in and platform notifications. Please, how do you turn this feature off?

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Hi Shauna Goodgold, welcome to the Community. I'm afraid that, currently, it's not possible to disable the Wrike bot.

Do I understand correctly that users are receiving these notifications on their mobile phones? If that's the case, they can disable the notification on the device's settings. You can find additional information here:

https://support.apple.com/guide/iphone/change-notification-settings-iph7c3d96bab/ios

https://support.google.com/android/answer/9079661?hl=en

Please, let us know if you have any additional questions 👍

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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