Ability to assign a skill set to a task vs. an individual

We do not use Wrike across the enterprise - so it would be nice to be able to assign a skill set that we can use to communicate project resource needs outside of our department.  Logically via the timeline vs. using a create field and creating a report.

 

Anyone else do this?

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Additionally, it would be great to be able to filter by skills on the workload view so you can check availability of resources with the skills needed. 

 

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We would like this for internal planning purposes as well, I don't know which of my 2 developers might complete a task for 6 months from now, and I don't want them to get notifications about it or see it in their to-do items until closer to start, but it would be nice to know how much work we have planned for that team in general without having to assign to a specific person.

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Stephen

Hi all, our team is discussing and researching enhancements to the Workload View and believe this conversation will add value to these discussions.

Thank you for sharing and adding input and if I have an update I'll be sure to post back here 🖖

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What's the current status on implementing skills?

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Hugh

Hi Jason Pontius, I don't have an update for you on implementing skills in Wrike. As soon as I have an update on this, I'll let you know.

Until then, would Job Roles work as a workaround? You can group users by their Job Roles on the Workload chart or assign every user with a Job Role quickly in a task or project.

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It is incredible frustrating to not be able to view workloads and assign work based on a skill. We work in a multi-layer professional services business and need to assign specific work based on looking at which user available has a certain skill not based on job roles. As job roles only lets you assign one per person this does not help us with this challenge

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Lee Whitaker I agree with you and we have seen no updates to this thread in over a year.  I have used products in the past that supported skills, and it can be very convenient to assign or filter resources based on what their skills are. Just because a person has a particular role does not indicate what set of skills they have versus another person. And as Lee mentioned, you can't assign a person to multiple roles. 

Skills are part of the properties of that resource which help define what they can do. This is valuable to many companies.

What is the latest discussion from the dev team on implementing skills?

 

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Cansu

 
Thank you for your feedback and I'm sorry to hear you're frustrated here. Unfortunately, there are no plans to implement this functionality currently.
 
Please let me explain our Product Feedback process in a bit more detail in relation to this. The Product team reviews all available information including data, user feedback, and Community suggestions/votes when planning future updates and this detail guides them on what to prioritize next. The team always aims to focus on implementing the functionality that will have the greatest impact and benefit for the majority of users, and it's for this reason, that we can't implement all of the ideas we receive via our various feedback channels.
 
The Community has an influence in helping the team understand the popularity of a suggestion amongst our users to plan future updates. The more votes a Community suggestion has the more the team understands how much interest there is in an idea. For this suggestion to be considered for implementation in the future, the team needs to see the demand and need for the functionality and this is where votes and feedback matter.
 
Please do continue to share your feedback here and encourage others to upvote this suggestion as all of this will be passed on to the team and will demonstrate the interest in this functionality.
 
I hope this helps, if you need any more information, or if there's anything else I can help with here, please do let me know.
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This old comment was helpful to me as an idea, but built in functionality is always better. I'd upvote

https://help.wrike.com/hc/en-us/community/posts/115003589689/comments/115002043249

 

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Cansu

Welcome to the Community and thank you for bumping the thread Tyler Green!

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It was announced at Collaborate that skills would be implemented soon, with a target of December 2023.  Any updates on where this stands? 

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Hi Stephanie Bannister, our Product Team has released a beta version of the User attributes function, which allows you to create your own user-level custom fields to track any user-related information you need, such as team, location, line manager, spoken languages, skills, etc. You can specify these fields in tasks to serve as requirements, which will help you find the optimal assignee for a task based on matching requirements and available capacity - and you'll see all this information from the assignee picker. Also, you can filter people on workload based on their user attributes, such as team, location, and more.

If you are interested in participating in the beta release and sharing your feedback about the feature, please feel free to reach out to your Custom Success Manager or contact our Support Team

Thank you!

Juan Community Team at Wrike Wrike Product Manager En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

Juan Wrike Team member En savoir plus sur les fonctionalités et les meilleures pratiques grace à nos Webinaires online

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