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More about Product FeedbackEn quoi pouvons-nous vous aider ?
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Now other members can find, vote, and discuss your idea.
Our Community Team reads every suggestion (yes, every one) then compiles and shares the feedback with our Product Team. Happy posting!
More about Product Feedback
Good Morning
I need your help. We use wrike as a ticket system in customer support.
I would like to keep the customer informed about the status of their request.
Is there a way to share this via wrike?
thank you and greetings, andré
Folllowing List for Post: Status of request
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Hi Andr� Ringendahl, welcome to the Community! There isn't current;y an option to do that, but please upvote this thread where Jared is suggesting similar functionality. If you agree with the suggestion, please click on the heart icon under Jared's post.
You can also share your feedback in the comments section there. And here's some detail on how our Product Feedback forum works.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
The workaround that we've developed is that all of the work requests we receive have a 2 day turnaround. If a request requires additional time, we figure out a timeframe and respond to the requester. This option might be a little more challenging if each of your requests require different turnaround times.
Thank you for sharing Rob Gorczyca 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover