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Request forms and communicating with external users

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Hugh

    Hi Jared Barden! It currently isn't possible to create an external request form such as this one in Wrike. If you'd like, I can move this suggestion to the Product Feedback section of the Community. This way, other Community members can vote to show their support and leave their own feedback that will be passed on to the Product team.

    In regards to your question about Support, our Support team use a different platform for responding to requests. This is why you see the option to reply via email.

    As a workaround, have you been collecting the email address of those replying to these forms? This way, you would be able to send updates through your own email service provider.

    Hope this helps! If you have any other questions, let me know.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Jared Barden

    Hughย I figured as much, but hoped there was an option. We do collect email addresses, but for us, it defeats the purpose to move communication outside of the tool where we need to keep all the information.

    If you could move it to the feedback/feature request section, that would be great. Thank you.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Hugh

    Jared Bardenย Thank you for further clarifying your use case! This kind of use case helps our Product team when they're having discussions about future product updates.

    I've moved this thread to the Product Feedback section. If you have any other questions / feedback, be sure to let me know.

    Hugh Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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