Snapshots are blank when I include a Data Hub Custom Field

I am testing a custom field linked to our Client Database to populate client names for tasks so that I can easily group by client in reports. 

When I include this "Client" custom field either as a column or a grouping, snapshots of the report become blank. Is that something to do with external permissions to access Database data? 
Is there a permissions setting we can change to get around that?

As a workaround, I found that it's possible to create a custom table view and group by client and create a public link for that view. Is that not subject to the same permissions concern?

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Hey Austin Hines! 🙋🏻‍♀️ Thank you for the post. Please feel free to reach out to our support team for advice on this. Let me know if you would like me to raise a ticket on your behalf! 😊

Basudha Sakshyarika Community Team at Wrike Wrike Product Manager Conviértete en un experto de Wrike con Wrike Discover

Basudha Sakshyarika Wrike Team member Conviértete en un experto de Wrike con Wrike Discover

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