Automation trigger for time recorded.

Hi, I would love to see the possibility of using the time recorded against a task being a trigger. Is this possible or coming soon?

We have resources record time against there task, and therefore a task should not be completed unless there is time against it.  So would be good to create a trigger when a task is completed with no time recorded. 

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Juan

Hi Scott McKinley, thank you for sharing your case with us. Currently, it is not possible to add time spent as a condition in automation. A possible workaround could be to create a checkbox custom field called "Time Spent added" or similar and create a rule based on this custom field: in case the box is not checked, you can trigger a mention stating a message of the type: "Please, add time spent!".
 
 
I hope this information helps! Please, let me know if you have any additional questions. Thank you!
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