[From Wrike] Email Communication With Non-Wrike Users ๐ง
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Hi Community!
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We are so excited to announce the latest release from our Product team - email communication with non-Wrike users ๐ฅ You can now communicate with external people outside of your Wrike account by receiving and sending emails directly from Wrike tasks to external email addresses.
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This has been one of the most demanded feature requests in the Product Feedback forum and we are happy to deliver it to you today! Thank you, everyone, who has participated in the beta testing, shared their feedback on the Community thread, and supported the idea with their upvotes, we appreciate your contributions ๐๐ผ
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How to start using email communication with external users?
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To make this feature available in your account, you'd need to set yourย external request formsย toย allow email communication. After changing the settings whenever a person submits a request form, Wrike users can start communicating on the task created with the external requesters via email and vice versa.
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๐ You can find detailed instructions on how to set up email communications in our Help Center.
- Adjust your Request Forms to allow email communication
- Email communication for Wrike Users
- Email communication for external requesters
๐Please note:ย
Email communication is only available in tasks or task- and project-basedย custom item typesย that were created from external request forms set toย allow email communication.
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As always, please don't hesitate to share your feedback or questions in the comments below. Looking forward to hearing your thoughts ๐
Hi Meraka Moulton ๐ย Thank you for sharing your feedback. We understand your perspective on having a conversation thread, and your suggestion is being forwarded to the relevant team. If there are any updates in the coming months, I'll be sure to let you know๐
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover