Editing Billing type of Time Entries

I'm finding it hard to manage my invoices because time entries adopt the Billing type from the Task. I want to manage which time entries on a task go to the invoice based on the Billing Type. I have tried that in multiple ways, but unfortunately, I couldn't find a better solution. It's hard to separate time entries downstream to a different task and make it non-billable, as you cannot move time entries logged by different users. It would be great if Time Entries were also given the option to be marked as Billable or Non-Billable.

I have raised this in different threads. I have several KPIs that I need to leverage using the standard reports, but all of them use the default time log field of billing type. All other solutions

1 - to make a non-billable task and add time entries to it, I cannot move time entries easily between tasks.

2 - Using time categories, 

3 - using Wrike analyze to spend hours and hours to create complex reports etc., require a lot of time and maintenance from multiple stakeholders

As of today because of the inability to mark the billing type of Timelog entries as "Non-Billable," I cannot see what amount of time I spend as goodwill hours for a client. 

Upvote 8
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
5 comments
Avatar
Cansu

Hi Mercina Jobin, thank you for posting. May I ask if you've tried to change time entries from the timesheet? The manager role needs to be assigned to a user for them to make changes in time entry management and the financial data in the account. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I can change time entries in the Timesheet. I want to be able to set certain entries for the same task as non-billable.  For example in the below screenshot, in the Timelog view – I cannot mark the time entry of 13h as non-billable under the task of ‘Getting ready for training’. There are several times when I deem the time spent on a certain task to be not necessary to be billed to the client.

 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Hi Mercina Jobin, indeed, at the moment the time entries’ billing type is always inherited from the task. The idea here is that a single task represents a single type of action and the time spent on its completion should be billed (not billed) consistently. If there is a case when you or your team members spend time working on something but this time should not be billed, as a workaround, I suggest creating a non-billable subtask and adding your time entries there.

I agree that the ability to customize billing type for time entries would be a great enhancement and I am sure other Community members will upvote your idea. After the post reaches 60 votes, we will add a development status to it. You can check how the upvote system works here: https://help.wrike.com/hc/en-us/community/posts/360014354593--Read-Me-Product-Feedback-forum-Guidelines-and-Statuses 😉

Lisa K. Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa K. Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Great idea! Upvoted!

1
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Thanks Anders Kilbrandt

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Editing Billing type of Time Entries
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post