[Use Cases] Services Scoping and Initiation ๐ข
Hi Community ๐ค
Weโre continuing our Use Cases series and are hoping these posts help you get familiar with Wrikeโs pre-built templates. Today, letโs talk about Services Scoping and Initiation. Weโll walk you through this templateโs content, where to find it, and how to use it, from capturing scoping information to reporting on leads won or lost.ย
Letโs dive in!ย
- Use Case: Services Scoping and Initiation.
- Can be used by: Services and Consulting teams.
- How to launch: From the space creation dialogue.
- Functionality used: Folders, projects, tasks, a template, custom fields, a request form, a custom workflow, dashboards, a calendar, and a report.
- Whatโs inside: Folders for lost, won, and ongoing scoping projects, a template folder; two dashboards -ย โPS Scoping Action Itemsโ, and โPS Scoping Statusesโ; a โPS Sales Scoping Calendarโ, a โPS Scopingโ report.
- Additional resources:ย
- Costing, Scoping, Reporting: Introducing Budget Management for Professional Services on the Wrike blog.
- How To Write a Project Scope Document on the Wrike blog.
- The templateโs page on the Wrike website.ย
Services Scoping and Initiation
The three main folders here are โClosed Lostโ, โClosed Wonโ, and โOngoing scopingโ. These folders contain sample projects that represent a customer.ย
The pre-built โPS Sales Scoping Requestโ populates the โOngoing Scopingโ folder with a new project and captures all necessary client and scoping information.ย
The request form uses a pre-made sample project. You can check out the project in your main folder tree, in the folder called โZ. Templateโ. The project contains sample tasks that represent a typical scoping flow, like reviewing RFP (request for proposal) or RFI (request for information), drafting an SOW (statement of work), etc.ย
The projects in this template will contain pre-built custom fields to capture important data like customer ID, estimated contract value, opportunity type, etc.ย
The client projects here use a pre-built custom workflow - โPS Sales Scoping Workflowโ - with statuses representing an example of a typical flow for services scoping.ย
The tools section includes two dashboards: โPS Scoping Action Itemsโ, and โPS Scoping Statusesโ; a โPS Sales Scoping Calendarโ, and a โPS Scopingโ report. These tools can help you successfully plan, track, deliver and report on your services scoping projects and activities.ย
Does your services team use a similar flow for scope management? Please let us know in the comments if this template would be useful for your team๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
We actually utilize CRM for our sales / services. Our team wouldn't utilize this template however great concept and could see where others could definitely use it!
I like the use case. We will review on some of the process you describe to help us with our portfolio set up.
Thanks for your thoughts here, folks ๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
I definitely love the ideas on this one - and the potential for reporting to high level exec teams!!
Not for us as service does not use Wrike.
I know that my department uses Custom Workflows.
Thank you for sharing ๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
We already use a CRM for this. I see how this could be useful, but we wouldn't want to have to onboard another 20-30 people just for this functionality.
Echoing some of the above in that it's not for our direct team, but could see it's influence on others.
Thanks Ashley Fischer, Sean Wright ๐
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover