"Operation is not allowed due insufficient user rights or account license limitations" is returned when accessing the BI Export despite having an Enterprise (base) license

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Edcredegas

Getting "Operation is not allowed due insufficient user rights or account license limitations" is returned when accessing the BI Export. Our license is a legacy one 'Enterprise Base' but from the documentation even legacy enterprise should be able to access BI Export

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Lisa

Hi Edcredegas, welcome to the Community 👋 

We had a separate conversation, but just in case you haven't seen it yet - I've asked my colleagues from the Support team to reach out to you about this, and they contacted you via email.

Please let me know if I can help you with anything else! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

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