Making Changes to Account

We had this one agent who made a change to the account setting in regards to including weekends or not. They opened the window to make said change but realized the possible implications to various other users and backed out from saving. While she didn't save her changes the system still made these changes. This caused for multiple tasks to be updated and have dates changed across all users/tasks. It was horrible! Needless to say I would avoid reviewing/updating this option until you collective agree with all admin users on this change. Might also be worth having someone review this function to ensure it is not a glitch that it applies the change even though it was not saved. 


Upvote 0
1 comment
Spot On Innovative Approach Stellar Advice

Thank you for the feedback Kyrstan Mckay, I've passed it on to the team👍🏼

Cansu Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Cansu Wrike Team member Become a Wrike expert with Wrike Discover

Comment actions Permalink

Folllowing List for Post: Making Changes to Account
[this list is visible for admins and agents only]

Didn’t find what you were looking for? Write new post