User & Sub-User Groups

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Aaron Maccabee

We have implemented a high level User Group process where a request form is leveraged to create the top level User Group for a Division or Organization within the Company. Then we educate the User Group Admin (that requested the group) how to create their own sub-groups, which allows them to manage multiple groups without IT having to be engaged for a creation of each.

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Cansu

Hi Aaron Maccabee, thanks for sharing your best practice here 👍🏼

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Lizbeth Tommy

does the sub group user have to be a member of the upper level group?

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Cansu

Hi Lizbeth Tommy, if we are talking about the admin yes, if not they do not need to be a member of the upper level group. 

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Lizbeth Tommy

already tested and confirmed. thank you

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