Screenshots in mails added to Wrike are not added in their original position

Hello everyone,

when adding a mail to a Wrike task via the Outllok-Add-In all screenshots that are in the e-mail (between text passages) and all attachments get lost. I have found several posts concerning lost attachments, but I couldn't find anyone haveing the same problem with screenshots and images within a mail. This really is crucial to us, because these screenhots describe problems our customers are having and the whole e-mail is useless without these screenshots. Can anyone help?

Thank you & best regards,

Sally