Uploading a File in Guest Review
Hi All,
My team is very new to Wrike, and plan to use the Guest Review function a lot for customer file review. What we can't figure out is this - if we send a file to a customer for review, and allow them to download it and make changes if needed, how does the customer send this reviewed file back to us? We can't find a way for them to upload it in the guest review interface and select "changes required." Is there something we're missing?
Thanks!
Hi Katie Walker, welcome to the Community, happy to see you here! 🙂
I can see that our Support team replied to you already; I'm attaching a screenshot here in case it's more visual and helps you or any other Community member who comes across this thread 👍
Guest reviewers can't upload files to the guest review, but they are able to leave their comments on the file and mark it with either 'Changes required" or approve it, which should be quicker and easier than downloading and then uploading back.
Please let me know what you think - I'll be happy to discuss 🙌
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover
And after nearly 5 years... why is that ok that "Guest reviewers can't upload files to the guest review". In many cases a file is needed for context (like a reference images, sketch or whatever)
What happens now is we get comments in the review and files being sent separately and out of context via email or other means
Has this feature changed and can allow files or still not?
Hi Ronen Bekerman 👋 Thank you for sharing your use case. I understand how adding files to the Guest Review will be beneficial for your situation. So far, there have been no new updates, but I will pass your comment to the appropriate Product Team. In case of any new developments in the future, I'll be sure to let you know.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover
Has the Product Team made any progress in this area? We'd love for a file attachment feature to be added for guest reviews.
Thank you for reaching out, Yesenia Hernandez. At this time, there are no further updates, but we will be sure to notify you in case of any developments in the future.
Rohan V Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Rohan V Wrike Team member Become a Wrike expert with Wrike Discover