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[Status: Investigating ๐Ÿ•ต๏ธโ€โ™€๏ธ] Custom Fields + Form questions/answers

4 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Andrea Bonk

    Up voting this!ย  I would LOVE ๐Ÿ˜ it if our open text "client" custom field could be populated by the name of the requester.ย  That would be so wonderful.ย  This would help speed up our triage and resourcing process.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Joshua Balentine

    The mappings do support more than just dropdowns, but not everything. For instance, short answer or paragraph questions in the form can be mapped to text fields on the task or project, and similar behavior is there for dates as well. The screenshot below shows a paragraph and a date going into custom fields and not the description or scheduling fields.

    The only question/field types I've come across of that don't map or don't have an equivalent are as follows:

    • checkbox questions (mapping to fields with type "multiple select")
    • user fields (no user question is available)
    • checkbox fields (no guarantied single checkbox question is available)

    There may be other mis-matches as well that I've not run into yet. I've commented on other posts about these three discrepancies, but I can't find them all right now. Here is a post to add user questions: https://help.wrike.com/hc/en-us/community/posts/360012461614-User-custom-field-in-request-form.

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    Hi everyone, thanks for your ideas and upvotes! For now, this is a Backburner, which means our Product team is interested in investigating and will probably do it later on. I'll let you know when I have any updates.ย 

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Lisa

    A quick update: the team is investigating this suggestion now - I'll get back to you with the results in Q1 2020 ๐Ÿ‘

    Lisa Community Team at Wrike ๐ŸŒŽDiscover... Wrike Discover and become a Wrike expert. Click here to get started

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