Wrike is a sophisticated software. You know this already because it’s helping you and your team achieve your objectives every day. New code is deployed almost on a daily basis to enhance your Wrike experience and we never stop working on enhancements so you can keep on delivering on your business goals.
In the unlikely case that you experience, what seems to be, some glitchy behaviour, don’t worry. In most cases, the issue is caused by something happening within your own IT environment and can be easily fixed in a couple of steps.
We’ve worked with our Support and Engineering Teams to detail the exact steps and actions you can take straight away.
Having trouble with task descriptions not loading? Your Workspace has suddenly stopped responding? You can’t upload or download the attachments for some reason? These are some problems that can usually be resolved on your end in a very short amount of time.
Check out the troubleshooting page on our Help Centre to learn how to resolve these common problems today.
This is just the start! We’ll be adding more step by step troubleshooting guides in the near future so make sure to check this page first to quickly solve any issue.
Tip: Before you start the above troubleshooting, we always encourage you to check our Status Page first. If there are any essential ongoing product updates that might be affecting your workspace, you can check the real-time status update and this will save you some time troubleshooting on your end.