Need seconds reporting in Integration API
We have been noticing discrepancies in the reporting with Hubstaff and Wrike. In speaking to Hubstaff Support they have confirmed that the issue is due to information from the API. Hubstaff reports time spent in hours, minutes and seconds where as Wrike only reports in hours and minutes. They said adding seconds to the Wrike API would resolve the matter.
We use all of our team tasks/tickets in Wrike and time is tracked for billing through the Hubstaff integration. It is crucial for our billing reports to be consistent through both programs.
Is this something that you can add? We can't be the only company using Hubstaff & Wrike integrations and facing this issue.
Many thanks!
It seems to me like the easiest fix would be to have the tool that's interacting with the Wrike API add on 0s to the time retrieved from the API.