Opening email notification automatically marks Wrike Inbox message as "read"
I don't know if this is bugging anyone else, but It's really inconvenient for me that when you read a Wrike notification that's sent to your email, it also marks the notification as "read" in Wrike. I see how this could be convenient for some people, but sometimes I'll check my email on my phone when I'm not at my desk and read a Wrike email just to see what's going on, but I'd like to have it still be unread in Wrike when I'm back at my desk to remind me. That way I can keep my inbox clean and cleared out, but still have the reminder in Wrike. Customer support told me they added this feature to prevent double notifications. I wish it was an option you could turn off if you so chose. Agree with me? Please upvote this request. Thanks!
Agreed, can you toggle this off? Very annoying.
Hey everyone, apologies for the delay in response here.
There is currently no way to change this functionality through your account's settings. If anything changes here, I'll be sure to let you know.
@... Thanks for the feedback. For now, I just turned email notifications off.
Agreed, our team misses messages in Wrike all the time by accidentally opening their outlook email.
Welcome to the Community Sarah Bradshaw 👋
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Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
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An option to mark messages as unread like Outlook has would be great. I added my like to the top but am wondering if this is going to be included in any projects to improve functionality of the inbox. Currently, we can't utilize it like an inbox because it has none of the functionality that we use in our Outlook. I'd be glad to volunteer for a focus group to explore these needed functions.
An option to mark messages as unread like Outlook has would be great. I added my like to the top but am wondering if this is going to be included in any projects to improve functionality of the inbox. Currently, we can't utilize it like an inbox because it has none of the functionality that we use in our Outlook. I'd be glad to volunteer for a focus group to explore these needed functions.
Thanks a lot for your interest Kristy Schaan! We'll keep that in mind if there are any planned updates for the Inbox functionality and our integrations.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover