[Status: Backburner ⏳] Code formatting in task descriptions

The original POST: https://help.wrike.com/hc/en-us/community/posts/115000157409--Coming-Soon-Code-formatting-in-task-descriptions-and-comments

From: https://help.wrike.com/hc/en-us/profiles/2977694605-Tim-Martin

Date: January 11, 2017 16:27 - YESS JANUARY 2017 AND WE ARE on FEB 2019 - YES WRIKE IS FAST, OR NOT. 

Maybe Wrike team takes the same time to load a task description to make a feature. 

Ok, just creating the same post because the original one the comments was closed. 

Could you please enable users to format text in both descriptions and comments as code?  Similar to applying the <pre> and <code> HTML tags, any text a user formatted as code would be displayed in a monospace font with long blocks contained within a scrollable element.

Suggested mechanisms for implementation include:

  • Dropdown selections in the GUI for code formatting.
  • Single tick marks for inline code formatting, e.g., `code`
  • Triple tick marks to demark the start/end of a code block, e.g., ```multi-line code block```

Bonus points for:

  • Code syntax highlighting.
  • Full support of the Markdown syntax.

 

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Juan

@... Ruan Kovalczyk, thank you for bumping this request and for sharing your detailed feedback. Our Product Development Team is currently investigating the possibility of implementing this improvement, however, at the moment we are not able to provide you with an ETA regarding the team's decision.
 
We are updating the status of this request to reflect its current state. Thank you very much for bumping this idea, we will keep you updated on any changes related to this feature 👍
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I learned by accident that I’m able to copy code-formatted text from a Wrike comment and paste it into the Wrike description. It’s a minor nuisance and it only works for inline code-formatting (not code blocks), but it’s better than not having it. I hope the same works for everyone else.

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The Wrike description seems to always keep the formatting of any text you paste regardless of the source. You can copy from an IDE and have it keep the formatting. To paste text without formatting you can use Ctrl+Shift+V. I hope Wrike will implement proper code blocks in descriptions soon.

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Hey folks, our team continues the research; we'll let you know when there are any updates 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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I can write a monospaced code block in Wrike's community forum using the UI given

But not in Wrike!

:sob:

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Hi Steve Pike, welcome back to the forum! This suggestion is currently being researched by our team, and we'll let you know how it goes 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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i need monospaced font, code format, IN DESCRIPTION !!!!

 

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Juan

Hi Dmitry Dotol, welcome to the forum! Thank you very much for supporting this suggestion, as Lisa previously mentioned, the Product Team is currently investigating this feature and we will keep you informed of any changes 👍
 
Please, feel free to visit our New to Community forum to get the most out of your experience with our Community 🙂
 
Should you have any questions, please do let us know.
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It's somehow ridiculous to find out that not even the simplest form of code-formatting is possible, while the community forums are *full* of people demanding it since 2017(!).

What's the community teams suggestion for a workflow here? Adding screenshots of code?

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Hey folks, thank you for your continued feedback. We're checking with the team at the moment and we'll let you know if there's an update here. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Hi everyone! We checked with the team, and for now, this idea is not on the Product roadmap for the near future. We will continue sharing your feedback with our Product team and we'll let you know if there are any changes here. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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Would be cool if you added code formatting. It is our biggest gripe with wrike at the moment. 

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Juan

Hi Sven Kratz, welcome to the Community! Thank you for supporting this idea, our Product Team is aware of the popularity of this request and we will keep you updated in case there are any changes implemented 👍

Please, let us know if you need help with anything else.

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Adding another +1 to this. My development team has been using Wrike since 2020 and this remains the biggest complaint when using the tool. Needing to sift through task comments or having to separate critical task information between tickets and other sources has not been at all efficient. 

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Juan

Hi Crysta Cadella, welcome to the Community! Thank you for adding your vote to this suggestion, please rest assured that we will keep you updated if there are any changes implemented 👍

Also, I'd like to mention that you can check our New to Community forum to discover all the resources you can find in our Community 🙂

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The original request for this feature is from 2017 (https://help.wrike.com/hc/en-us/community/posts/115000157409--Coming-Soon-Code-formatting-in-task-descriptions-and-comments) and it doesn't appear that code formatting in task descriptions is on Wrike's radar even now in 2024, seven years later.

Judging from the replies from the community team it doesn't look like there are any plans to include this feature in Wrike in neither the near nor distant future.

Why is Wrike so reluctant to implement this feature in task descriptions?

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Why is the status now "Backburner"?

 

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Hi folks! The first thread was also about code formatting in comments, and this was launched some time ago. We added the "Launched" status there to communicate that, along with our regular messaging, of course.

Code formatting in descriptions is not currently planned by our team, but we continue sharing your feedback from this thread to the respective team at Wrike. We will let you know here if there are any changes or updates in the future. 

Thank you for your continuous support for this idea. 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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So should we upvote this item or is there a new item for us to upvote in order to get a response on code formatting in description?

 

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Juan

Hi Greg Hao, thank you for your comment. I believe this is the thread you're looking for, however, as Lisa mentioned previously, unfortunately we don't have updates about this suggestion at the moment.

Please, do continue sharing your feedback here and we will pass it on to our Product Team. If any changes are applied, rest assured that we will keep you informed 👍

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Can we have an updated response to this request please?

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People have been asking for this FOR YEARS now!!! It's absolutely critical to be able to format code blocks and the like in the task descriptions. I fail to understand why this would be so hard to add to the formatting menu if you can't do markdown. There's 6 header styles that I barely use. Even if we can't add custom styles, why wouldn't Wrike add a few more and make all of us happy, like: "Code", "Code Block", "Fixed Width", etc..
About to start looking elsewhere for "service".


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100% agree Olivier. What we want, to be blunt, is the truth. We want someone from Wrike to come on to the thread and say:

"We've been bought out and our new owners don't want us to spend any time updating Wrike core features"
- or -
"We have decided that we are never going to update that part of the software"
- or -
"We are 100% committed to only implementing the requests from our largest 2 users"

You get the idea. Whatever the real explanation is, we'd like to hear it.

Those of the only sorts of explanations that can make sense of the failure to turn on the existing fixed width font option in the ticket WYSIWYG editor. 

Let me repeat for the technically challenged Wrike staff who maybe reading this. You have to explain in clear terms why you will not TURN ON A FEATURE THAT ALREADY EXISTS in  your WYSIWYG editor.  

All you have to do is:
  • Take your users requests seriously, (especially trivial to implement one like this)
  • Get a dev to make the config change
  • Run your regression tests
  • Ship



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We will be canceling our team's Wrike subscription, in part due to the code formatting issue. It doesn't seem to be a problem for competitor platforms to implement this simple functionality.

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We've been Wrike customers for almost 2 years now and this is certainly one of the missing features that has us considering a different option. It's extremely frustrating to have to find alternative ways to manually style code to differentiate it from normal text. It's more time consuming, less clear to the reader, and just inexcusable considering it already exists in a perfect format in Wrike comments.

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I absolutely share the frustration and incomprehensibility about the state of this feedback thread. I can only support what the +100 comments in this thread (since 2019) and the +170 comments in the previous thread (https://help.wrike.com/hc/en-us/community/posts/115000157409--Coming-Soon-Code-formatting-in-task-descriptions-and-comments from 2017) have already said over and over again.
Just look at Simon Taylor's comment above, he has wonderfully summarized the only logical explanations why this request has still not been implemented.
➡️ An honest and transparent statement from Wrike is long overdue.

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Do the Wrike software team use Wrike to manage their work? If so, how do they cope without this feature? If not... Hmm..?

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Hello Steve,

Excellent point. I've raised the same issue in the now legendary Markdown Thread

My 10c?  Wrike's own software development is done by an outsourcing firm that doesn't use Wrike. As a result, Wrike staff don't don't have developers noticing how hard it is to raise tickets without the ability to format code snippets in a monospaced font, much less without being able to use markdown.

Of course if I'm wrong about this, they would say so here. But they don't.

There is something very odd going on with this company.

 



     

 

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I've highlighted the change you need to make (I think you're using Quill v1).

Your developers just have to add:

    , 'code-block'

to  the "toolbar array". That's a 14 character change. Are you embarrassed yet? Can someone please find a junior dev to make this change?


 

 

 

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