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Recurring tasks created by users who are later deactivated

4 comments

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Julie Watt

    Found this info in multiple places if it helps ๐Ÿ˜€

    • If a user who created a recurrence sequence is removed from the account or downgraded to a Collaborator, the recurrence is stopped (no new tasks are created in the sequence).
      1. Open any task which is part of the recurrence.
      2. Click on the taskโ€™s menu button in its upper right-hand corner.
      3. Select โ€œEdit recurrenceโ€.
      4. Click โ€œResumeโ€ at the top of the pop-up.
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Laura Boylan

    Thanks Julie. My problem is that this fix requires manual intervention... you have to know which tasks have to be manually resumed, and I can't find any way to identify recurring tasks created by a specific user.

  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Julie Watt

    This may not help at the moment but going forward someone else posted "I've been using a folder as tag called "Recurring" that way I can see all recurring tasks in place across my team."ย  His name is Justin and it was in the link I shared with you above.ย ย 

    I also tried looking if I could find something for you in dashboards and if I created my own widget there is a little recurring arrow that shows next to the items that are recurring if that helps.ย  You can add as many users as needed to find them all. :)ย 

    ย 
  • Spot On! ๐Ÿ‘ Innovative Approach ๐Ÿ’ก Stellar Advice ๐Ÿ’ช
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    Laura Boylan

    Thanks Julie.

    The solution Justin came up, while an innovative workaround, doesn't solve our problem. This approach will work only if the user remembers to tag their recurring tasks, which is a pretty big "if".

    We'll try the dashboard workaround in the meantime. I still consider this a workaround rather than a solution, as it requires you to review all tasks created by a user to identify recurring tasks by the little icon. This would work much better if we could filter by recurring tasks. I'll comment on this ove in Product Feedback.

    Again, thanks for the help!

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