Why do asterisks appear when I type in a comment within the description field?

I have a bulleted list in the description field and any time I edit, the bullet disappears and asterisks automatically appear at the beginning of the line - one for each character I type. Why? How can I change this?

help.wrike.com/hc/en-us/articles/209603229-Description-Field

 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
8 comments

Can you add a screenshot? I have never seen this behavior...

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephen

Hi Rebecca, as Michael says it's hard to understand why this would happen without a screenshot, so it would be great if you could share.

Can I also ask if you're copying and pasting the list from somewhere else into the Description? If so it may be a formatting issue that only kicks in when you attempt to edit the pasted version.

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

I talked to support and apparently this is a known issue, but there is no ETA on the fix

 

Here is a screenshot


0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephen

Thanks, Rebecca, funnily enough, this happened to me yesterday just after reading and replying here 😶

Looking at the internal investigation there are some live editor updates due in the next few months and this fix will go in place when these updates are launched 👍

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Stephen, 

So is this contagious and being spread by this thread? 😩

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos
Avatar
Stephen

Lol, I hope not...

*slowly deletes thread* 👀

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Any updates on when this issue will be fixed? This still happens to me all the time and it is quite frustrating. 

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

@Nicole Hey, sorry to hear you're having this issue! I'm going to raise a Support ticket for you to keep the record, and I'll update this thread when there's an answer from the team 👍

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

0
👍 Spot On 💡 Innovative Approach 💪 Stellar Advice ✅ Solved 🪄 Remove Kudos

Folllowing List for Post: Why do asterisks appear when I type in a comment within the description field?
[this list is visible for admins and agents only]

Top
Didn’t find what you were looking for? Write new post