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Uploaded video file on Wrike is enlarged and reencoded, which ends up with total file quality dropdown.
Right now sending quick interface operations on sceeen is impossible.
Should I ise another file format, video compression, to avoid that?
Folllowing List for Post: How to upload video to avoid quality degradation
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Hi Adam, I've checked with the team about this and we think it might be connected to something we've heard about. You'll be hearing from someone soon!
@Support, can you raise this issue with the current investigation? Task #209543903
@Cesar, here's the ticket I mentioned on the thread. Thanks
Any update on this topic Staphanie. Is this a similar issue with any images uploaded to Wrike, jpegs, png's and tiff's are they compressed affecting the final assets when they are downloaded for final use?
Thanks,
Cesar
Hi Cesar, I can see our engineers are investigating this so I'll raise a ticket to the team. If you can have some screenshots of this ready for when the Support Team reaches out to you, that would be great, thanks!🙌
@support @stephanie
Have to agree with sentiments of OP, we get very similar results in our tests. @stephen Do we have a time-frame to this ticket now that it's been raised? really need to be able too see all the final details for reviews but everything's coming through as mushy mess.
@Steven Hi, thanks for reaching out!
This issue has indeed been raised and is now under investigation. I don't have an ETA at the moment; I'll get back here when I do. For now, I'll raise a Support ticket for you so that this is tracked and used for investigation.
Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover
Lisa Wrike Team member Become a Wrike expert with Wrike Discover