Wrike is not showing up in Gmail after domain wide installation

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Matthias Heininger

Hi,

I just set up the wrike gmail add-on and installed it as super admin for our whole domain. After installing it I supposed there should be a wrike icon available in the right add-on panel. Multiple refreshes on the gmail account didnt work. I waited for more than 24 hours. Even a reinstall didnt help. Does anybody know this issue? 

 

best regards

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3 comments
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Stephen

Hi Matthias, you may need to click into a mail to see the icon on the right side. There's no action to take in Wrike from your Gmail inbox, only emails so it should show up once you open a mail.

Let me know if this helps 👍

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Jamie Noplis

I am also having the same issue, but when I click on the mail, and go into a message, it doesn't appear on the right.

 

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Lisa

Hi Jamie Noplis, welcome to the Community! 🙂

I can see that you're already discussing this with our Support team.

Please let me know if you have any other questions! 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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