Wrike with OneDrive not working

I sign into OneDrive but get a blank screen and can't see my files to attach in Wrike. This happen to anyone else?

help.wrike.com/hc/en-us/articles/210324105-Integrated-Cloud-Storage-Apps?flash_digest=fab40409882163ddf7c1b191133170aca136dca0

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Stephen

Hi Kara, I can see you spoke to our Support Team and they have confirmed it's a known issue which is being looked into by our engineers.

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Is there an update to this problem yet?

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Stephen

Hi Kis, are you using the Desktop app or Browser version of Wrike? I can see there are some known issues, however, I need a little more information on what problems you're having.

What exactly are you seeing, or what's happening - is there a blank screen like Kara describes here?

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Hi Stephen!

Thanks for reaching out to me. 
The problem is the same that Kara described: when I click Sign In, the window changes to a blank white and won't respond anymore. This happens only with the desktop app. I tried it in browser (newest Edge) and OneDrive worked just fine.

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Stephen

Thanks, Kis. The best thing to do is raise a ticket at this point. This way the Support Team can help gather the detail from and escalate if needed. You'll receive an email notification of the ticket soon. Thanks

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Similar issue, i am not even getting to the sign in page for OneDrive.  I select OneDrive to attach a file and nothing happens.  Using Google browser.

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Hi Paul! I've created a ticket for you as well, someone will be reaching out soon to dive into this a little more.

Stephanie Westbrook Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Stephanie Westbrook Wrike Team member Become a Wrike expert with Wrike Discover

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Thanks Stephanie

 

the issue i had seems to have rectified itself as i can now load to OneDrive.

 

thank you

Consider this closed for now.

 

Paul

 

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Hi all,

I confirm the issue : blank screen after login with onedrive credentials. It works well in the browser (Chrome on Mac OS) but doesn't work in the Mac app.

Cheers

Lucas

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@Lucas Hi, welcome to the Forums :)
I've raised a ticket for you, you'll receive a notification shortly. 
 

Lisa Community Team at Wrike Wrike Product Manager Become a Wrike expert with Wrike Discover

Lisa Wrike Team member Become a Wrike expert with Wrike Discover

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